Healthcare Billing and Denial Follow-Up Services

Contra Costa County is seeking a contractor for out-of-state Medicaid billing, commercial insurance billing, and denial follow-up services for its healthcare facilities, with an estimated budget of up to $2,000,000.

Contra Costa County > Contra Costa Health Department > Purchasing Services


General
Open
RFP_F-Contr-0000000280
Oct 15, 2026 10:00 PM
Aug 20, 2026 11:09 PM
$2,000,000.00
2 years base + 3 × 1 year options
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
jamie.edwards@pw.cccounty.us
+19253132055
255 Glacier Drive, Martinez, CA, USA
Submission Instructions
Online
Description

Contra Costa County Health Department is seeking a qualified contractor to provide comprehensive out-of-state Medicaid billing, commercial insurance billing, and denial follow-up services for claims arising from County healthcare facilities. The scope includes claims preparation, submission, processing, eligibility verification, provider enrollment assistance, claim tracking, denial analysis, appeals, resubmissions, underpayment recovery, payer communications, and revenue-cycle optimization across all 50 states and the District of Columbia. The contractor must support Epic integration, secure data transfers, claim-tracking and reporting systems, HIPAA/HITECH compliance, quality assurance, and detailed performance reporting. Required proposal materials include experience, technical approach, pricing, customer references, anti-collusion certification, business registration, addendum acknowledgment, applicable permits and licenses, and a certificate of insurance. The initial agreement term is two years with three optional one-year renewals. The County estimates total funding of up to $2,000,000, for planning purposes only.

Classification Codes
NAICS524292Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds
PSCR705Debt Collection Services
Smart Codes
medicaid billing servicescommercial insurance billingdenial management services
Specifications
Service Only
Timeline
Aug 20, 2026-RFP Release Date
Sep 04, 2026 10:00 PM-Questions Due Date
Sep 18, 2026 10:00 PM-Proposal Due Date
Requirements
Required
  • Commercial General Liability — $500,000.00
  • Professional Liability/Errors & Omissions
  • Cyber Liability/Data Privacy
  • Workers' Compensation
  • Automobile Liability
Scored
  • Minimum 2 references
  • Within the last 5 years
  • Client point of contact required for each reference
No
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