Workers' Compensation Claims Administration Services

The City of Fresno is soliciting proposals from qualified firms to provide claims administration of a self-insured workers' compensation program, including claims adjusting, medical bill review, and litigation support.

City of Fresno > General Services Department > Purchasing Division


General
Open
12700211
Oct 01, 2026 10:00 PM
Jul 31, 2026 05:55 PM
3 years base + 4 × 1 year options
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
steven.emerzian@fresno.gov
+15596216903
2600 Fresno Street, Fresno, CA, USA
Description

The City of Fresno is soliciting proposals from qualified firms to provide comprehensive claims administration services for its self-insured workers' compensation program. The selected contractor will be responsible for managing all aspects of claims, including adjusting, investigation, medical bill review, litigation support, and compliance with California regulations. The program includes both a statutory program and an Alternative Dispute Resolution (ADR) program for police officers. The contractor must provide a dedicated claims unit with state-certified adjusters, maintain caseloads within specified limits, and meet strict performance standards. The contract is expected to commence July 1, 2027, for a three-year base period with four one-year options.

Classification Codes
NAICS524291Claims Adjusting
PSCG009Non-Government Insurance Programs
Smart Codes
workers compensation claims administrationself-insured program managementclaims adjusting services
Specifications
Service Only
Timeline
Jul 31, 2026-Bid Posted Date
Oct 1, 2026-Bid Due Date
Requirements
Required
  • General Liability — $1,000,000.00
  • Automobile Liability — $1,000,000.00
  • Workers Compensation
  • Employer's Liability — $1,000,000.00
  • Professional Liability — $2,000,000.00
  • Cyber Liability — $5,000,000.00
Required
  • Blanket Fidelity Bond Bond — $1,000,000.00
Scored
  • Within the last 2 years
  • Client point of contact required for each reference
Location
Local Preference:Local Preference
Documents
TitleDate Posted
Notice Inviting ProposalsJul 31, 2026 10:22 AM
SpecificationsJul 31, 2026 10:22 AM
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