Public-Sector Health Plan Third-Party Administrator Services

The State of Tennessee is seeking up to two third-party administrators to provide PPO network administration, utilization management, claims adjudication, member services, and benefits communications for its public-sector health plans.

Tennessee > Department of Finance and Administration > Division of Benefits Administration > State Insurance Committee > Local Education Insurance Committee > Local Government Insurance Committee


General
Open
RFP 31786-00190
Dec 18, 2026 12:00 PM
Sep 15, 2026 12:00 PM
9 months base + options: 5 years, 1 year 6 months
Request for Proposal (RFP)
State
Ask AI about this solicitation
Contact
heather.pease@tn.gov
+16159174165
312 Rosa L Parks Ave, Nashville, TN, USA
Submission Instructions
Email
Submit the Technical Response and Cost Proposal in separate email messages., Submit the Cost Proposal separately from the Technical Response.

or

Online
Upload the Technical Response and Cost Proposal separately., Follow the solicitation's file-name and format requirements.

or

Mail
Heather Pease, Director of Procurements & Contracts, Department of Finance and Administration, Division of Benefits Administration, 312 Rosa L. Parks Avenue, Suite 1900, Nashville, TN 37243
Submit the Technical Response and Cost Proposal as separate components.
Description

The State of Tennessee seeks up to two third-party administrators to support its self-funded State, Local Education, and Local Government Insurance Plans. Selected contractor(s) must provide efficient and broad PPO networks serving all 95 Tennessee counties and members residing or traveling nationally, along with network administration, utilization management, prior authorization, claims adjudication and payment, member services and navigation, appeals, call-center operations, benefits communications, plan websites and mobile capabilities, reporting, fraud and abuse prevention, data integration, and coordination with other health-plan contractors. The opportunity covers approximately 306,000 employees, retirees, dependents, and other covered lives. Respondents must submit separate technical and cost proposals, including required certifications, financial and credit documentation, licenses, technical responses, network and claims analyses, cost proposal, and customer references. The contract anticipates nine months of implementation, five years of service delivery beginning January 1, 2028, and an 18-month claims runout period.

Classification Codes
NAICS524292Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds
PSCG007Government Health Insurance Programs
Smart Codes
health plan administrationclaims processing servicesprovider network management
Specifications
Service Only
Timeline
Sep 18, 2026 07:00 PM-Disability Accommodation Request Deadline
Sep 21, 2026 03:00 PM-Pre-Response Conference (optional)
Meeting number: 2309 595 2123; password: Whn2qqvFa44; phone: +1 615-747-4911 or +1-415-655-0001
Sep 22, 2026 07:00 PM-Notice of Intent to Respond Deadline
Oct 05, 2026 07:00 PM-Written Questions and Comments Deadline
Oct 30, 2026-State Response to Written Questions and Comments
Nov 13, 2026-Round 2 Questions and Comments Deadline
Dec 3, 2026-Network and Claims Information Deadline
Dec 4, 2026-Round 2 State Response to Questions and Comments
Dec 18, 2026 08:00 PM-Response Deadline
Dec 21, 2026-State Opening of Cost Proposals
Jan 28, 2027-Technical Response Evaluations Completed
Feb 25, 2027 08:00 PM-Notice of Intent to Award
Mar 4, 2027-End of Protest Period
Mar 5, 2027-Contract Sent to Contractor for Signature
Mar 12, 2027 08:00 PM-Contractor Signature Deadline
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Workers' Compensation and Employer Liability
  • Professional Liability — $1,000,000.00
  • Medical Malpractice — $3,000,000.00
  • Cyber Liability — $3,000,000.00
Required
  • Minimum 3 references
  • Within the last 2 years
  • Client point of contact required for each reference
Yes
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