Statewide Workers' Compensation Third-Party Administrator

The California Department of Social Services is seeking a third-party administrator to provide statewide workers' compensation claims administration, managed care, cost containment, and transition services for IHSS/WPCS, CalWORKs, and CalFresh Employment and Training programs.

California > California Department of Social Services > Non-IT Contracts Bureau


General
Open
Nov 30, 2026 09:00 PM
Sep 21, 2026 12:42 PM
3 years base + 1 × 3 years option
Service-Disabled Veteran-Owned Business
Request for Proposal (RFP)
State
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Original Solicitation Links
Contact
salman.amin@dss.ca.gov
+19166571889
Submission Instructions
Email
Description

The California Department of Social Services, in conjunction with the Department of General Services and the Office of Risk and Insurance Management, is seeking an experienced third-party administrator to provide comprehensive statewide workers' compensation claims administration for the IHSS/WPCS, CalWORKs, and CalFresh Employment and Training programs. The scope includes administration of new and existing claims, compensability determinations, claimant and provider communications, medical administration, utilization and bill review, preferred provider organization services, nurse and field case management, litigation management, subrogation, fraud investigation, payment processing, reporting, and cost containment. The successful proposer must provide a paperless claims and risk-management information system with online access for the State, ORIM, DHCS, counties, and authorized representatives; integrate with the State Controller's Office payment process; transfer and validate open and closed claims data from the incumbent administrator; and provide a detailed transition and implementation plan. Minimum qualifications include at least five years of relevant California workers' compensation claims-administration experience during the last eight years, three references from large California public entities, a California office, appropriate business licenses, and a California Workers' Compensation Self-Insurance Administrator Certificate. The anticipated contract structure is a three-year base term with one optional three-year extension, with separate agreements for IHSS/WPCS, CalWORKs, and CalFresh E&T.

Classification Codes
NAICS524292Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds
PSCAN46HEALTH SERVICES - MANAGEMENT AND SUPPORT
Smart Codes
workers compensation administrationclaims management servicesmanaged care services
Specifications
Service Only
Timeline
Sep 18, 2026 09:00 PM-RFP Available to Prospective Proposers
Oct 09, 2026 09:00 PM-Questions Due
Nov 30, 2026 10:00 PM-Final Proposal Submission Deadline
Jan 13, 2027 10:00 PM-Notice of Intent to Award
Jan 21, 2027-Last Day to Protest Award
Dec 1, 2027-Anticipated Agreement Start Date
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability — $1,000,000.00
  • Workers' Compensation and Employers Liability — $1,000,000.00
  • Professional Liability, Errors and Omissions — $3,000,000.00
  • Cyber Liability — $2,000,000.00
  • Employee Dishonesty — $1,000,000.00
Required
  • Minimum 3 references
  • Within the last 5 years
  • Client point of contact required for each reference
Yes
Documents
TitleDate Posted
rfp092126wSep 21, 2026 12:42 PM
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