Locally Employed Staff Health Insurance Services

The U.S. Department of State, through the U.S. Embassy Kuala Lumpur, is seeking locally employed staff health insurance coverage and related claims administration services in Malaysia under a one-year contract with four one-year options.

United States of America > STATE, DEPARTMENT OF > U.S. EMBASSY KUALA LUMPUR


General
Open (active)
19MY3027R0001
Nov 16, 2026 04:00 AM
Oct 02, 2026 05:48 AM
1 year base + 4 × 1 year options
Request for Proposal (RFP)
Federal
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Original Solicitation Links
Contact
epsteinsi@state.gov
Kuala Lumpur, Malaysia
Submission Instructions
Email
Submit the complete offer electronically in English., Submit files in MS-Word 2007/2010, MS-Excel 2007/2010, or Adobe Acrobat PDF format.
Description

The U.S. Embassy Kuala Lumpur is seeking a contractor to provide health insurance coverage and related administration for locally employed staff and eligible dependents in Malaysia. The required plan must meet specified minimum benefit levels for hospitalization, emergency and outpatient services, obstetric and newborn care, pediatric services, prescription drugs, preventive care, dental, optical, hearing, reproductive health, mental health, rehabilitative services, and HIV/AIDS treatment. The solicitation encourages off-the-shelf plans and requires coverage administration, claims processing and reimbursement, employee support, reporting, and provision of benefit brochures. The contract is a requirements-type, fixed-price contract with economic price adjustment, consisting of a one-year base period beginning April 1, 2027, plus four one-year option periods. Estimated enrollment includes 66 self-only participants, 36 self-plus-one participants, and 137 family-plan participants. The contractor must be authorized to provide health insurance in Malaysia, maintain claims and participant records, provide monthly claims reports, and submit a technical proposal describing plan administration, claims procedures, coverage pools, experience, and past performance.

Classification Codes
NAICS524114Direct Health and Medical Insurance Carriers
PSCG007Government Health Insurance Programs
Smart Codes
health insurance plansinsurance claims administrationemployee benefits administration
Specifications
Service
No
Timeline
Oct 23, 2026 04:00 AM-Questions and entry-arrangement requests due
Oct 28, 2026 02:00 AM-Pre-proposal Conference (optional)
Nov 16, 2026 04:00 AM-Proposal Due Date
Requirements
Scored
  • Within the last 3 years
  • Client point of contact required for each reference
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