Electronic Transcription Services
California > Department of Water Resources > Office of Civil Rights > Internal Audit Office
Original Solicitation Links
0000040534
]ifb # 10222841 - transcription services
Contact
Submission Instructions
or
Description
The California Department of Water Resources is soliciting a contractor to provide direct electronic transcription services for its Office of Civil Rights and Internal Audit Office. The contractor will transcribe digitally recorded audio and video interviews conducted during workplace investigations and deliver accurate, searchable, copyable, and printable transcripts in Microsoft Word or PDF format. Services will be performed at the contractor’s facility. The contractor must provide standard turnaround within 14 calendar days, expedited services when requested, electronic delivery by email and/or customer portal, direct electronic file transfer, recording-return procedures, status-update procedures, and correction of transcription errors within five business days. Use of artificial intelligence or generative artificial intelligence tools for the transcription work is prohibited. The anticipated agreement term is three years, with pricing based on transcription cost per page and turnaround time.
Classification Codes
Smart Codes
Specifications
Timeline
Requirements
- Commercial General Liability — $1,000,000.00
- Workers Compensation
- Employers Liability — $1,000,000.00
- Automobile Liability
- Minimum 3 references
- Within the last 5 years
- Client point of contact required for each reference
Location
Documents
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