Off-Site Records Storage and Retention Services

The California Department of State Hospitals is seeking an as-needed contractor to provide secure off-site records storage, retention, retrieval, refiling, pickup, delivery, and permanent removal services for DSH-Napa.

California > Department of State Hospitals > Department of State Hospitals - Napa > General Services - Contracts


General
Open
0000040543
Oct 20, 2026 12:00 AM
Oct 03, 2026 12:00 AM
3 years
Small BusinessService-Disabled Veteran-Owned Business
Invitation for/to Bid (IFB/ITB)
State
Ask AI about this solicitation
Contact
sabina.baffoe@dsh.ca.gov
+17072535337
2100 Napa Vallejo Highway, Napa, CA, USA
Submission Instructions
Mail
Department of State Hospitals - Napa, ATTN: Contracts Department, 2100 Napa Vallejo Highway, Napa, CA 94558
Description

The Department of State Hospitals is soliciting bids for as-needed off-site records storage and retention services for DSH-Napa. The contractor must provide secure storage for DSH records, including confidential patient protected health information, along with initiation and container registration, inventory and barcoding, retrieval and refiling, web-based retrieval, pickup and delivery, will-call, standard, rush, emergency, after-hours, weekend, and holiday handling, and permanent record or container removal. The contractor must operate a secure storage facility within 50 miles of DSH-Napa, with 24-hour interior and exterior surveillance, fire-prevention systems compliant with NFPA 232, HIPAA-compliant safeguards, remote access and control of the security system and database, a disaster plan, trained and screened personnel, and an online records-management database. The anticipated agreement term is November 1, 2026, through October 31, 2029, with services provided seven days per week, 24 hours per day, on an as-needed basis.

Classification Codes
NAICS493190Other Warehousing and Storage
PSCS215Warehousing and Storage Services
Smart Codes
document storage servicesrecords retention servicesrecords retrieval services
Specifications
Service
Timeline
Oct 08, 2026 12:00 AM-Questions Due Date
Oct 13, 2026 12:00 AM-DSH Response to Questions
Oct 20, 2026 12:00 AM-Bid Submission Deadline
Oct 20, 2026 10:00 PM-Public Bid Opening
Oct 23, 2026-Notice of Intent to Award Posted
Nov 1, 2026-Anticipated Contract Start Date
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Commercial General Liability aggregate — $2,000,000.00
  • Pollution/Environmental Impairment Liability — $1,000,000.00
  • Pollution/Environmental Impairment Liability aggregate — $2,000,000.00
  • Motor Vehicle Liability — $1,000,000.00
  • Workers' Compensation Employer's Liability — $1,000,000.00
  • Professional Liability
Required
  • Minimum 3 references
  • Within the last 2 years
  • Client point of contact required for each reference
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