Medicaid External Quality Review Organization Services

The New Hampshire Department of Health and Human Services is seeking one or more External Quality Review Organizations to evaluate Medicaid managed care and dental organizations through quality reviews, data validation, surveys, compliance assessments, and technical reporting.

New Hampshire > Department of Health and Human Services > Division of Program Quality and Integrity


General
Open
Oct 14, 2026 04:00 PM
Sep 16, 2026 11:08 AM
3 years 8 months base + 4 × 1 year options
Request for Proposal (RFP)
State
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Original Solicitation Links
Contact
danielle.l.richey@dhhs.nh.gov
+16032719099
Submission Instructions
Email
Separate electronic document for the Technical Response, Separate electronic document for the Cost Proposal
Description

The New Hampshire Department of Health and Human Services, Division of Program Quality and Integrity, is seeking one or more qualified External Quality Review Organizations (EQROs) to provide external quality reviews of healthcare services delivered to New Hampshire Medicaid beneficiaries by managed care and dental organizations. Vendors must provide services for both Part A and Part B, including project management, data and security controls, and reporting. The scope includes evaluation of contractual compliance, validation of performance measures, performance improvement projects, encounter data, provider network adequacy, secret shopper and provider satisfaction surveys, focus studies, member focus groups or interviews, virtual conferences and trainings, and detailed managed care and dental organization EQR technical reports. Responses must address the mandatory questions and include the required appendices, staffing information, resumes, technical response, IT requirements workbook, and separate cost proposal for both parts.

Classification Codes
NAICS923120Administration of Public Health Programs
PSCR410SUPPORT- PROFESSIONAL: PROGRAM EVALUATION/REVIEW/DEVELOPMENT
Smart Codes
healthcare quality reviewmedicaid managed care evaluationhealthcare data validation
Specifications
Service Only
Timeline
Sep 15, 2026-Solicitation Released
Sep 22, 2026-Letter of Intent Submission Deadline
Sep 22, 2026 04:00 PM-Vendor Questions Submission Deadline
Oct 6, 2026-Department Response to Questions Published
Oct 14, 2026 04:00 PM-Vendor Solicitation Response Due Date
Requirements
Scored
Documents
TitleDate Posted
rfp091626vSep 16, 2026 11:08 AM
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