Employee Wellness Platform Services

The City of Phoenix is seeking a secure employee wellness platform with health assessments, wellness challenges, incentive tracking, implementation, and ongoing administration under a five-year contract with a one-year extension option.

City of Phoenix > Finance Department > Central Procurement


General
Open (open)
RFP PS-27-0485
Dec 10, 2026 09:00 PM
Nov 05, 2026 10:34 PM
5 years base + 1 × 1 year option
Request for Proposal (RFP)
Local
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Original Solicitation Links
Contact
bruna.lopez@phoenix.gov
+16024952488
251 West Washington Street, Phoenix, AZ, USA
Submission Instructions
Description

The City seeks a vendor to provide and administer a secure, web- and mobile-accessible employee wellness platform, including implementation, configuration, data integration, eligibility management, participant support, account management, and reporting. Platform capabilities include health risk assessments and PCP visit attestations, personalized health reports, biometric and wearable-device integration, wellness challenges, communications and educational content, and incentive and reward tracking with payroll reporting. The program serves eligible employees and their eligible spouses or qualified domestic partners, with separate participant eligibility segments and controls over access to segment-specific activities and incentives. The vendor must support implementation and open enrollment, provide ongoing technical and participant support, and meet the City’s privacy, security, accessibility, and data-protection requirements. The solicitation requests a five-year contract with a one-year extension option. The response includes a technical proposal, completed pricing workbook and vendor questionnaire, references, required certifications and offer forms, and a performance-bonding ability letter; the technical proposal checklist calls for a single PDF, while the pricing workbook must be returned in Excel and PDF.

Classification Codes
NAICS923120Administration of Public Health Programs
PSCAN45HEALTH SERVICES - OPERATIONAL SYSTEMS DEVELOPMENT
Smart Codes
employee wellness platformhealth risk assessment softwarewellness program administration
Specifications
Supply & Service
No
Timeline
Nov 5, 2026-Solicitation Release Date
Nov 16, 2026 05:00 PM-Pre-Offer Conference (optional)
Nov 19, 2026 07:00 PM-Written Inquiries Due
Dec 02, 2026 09:00 PM-Question Response Deadline
Dec 10, 2026 09:00 PM-Offer Due Date
Requirements
Required
  • Commercial General Liability — $2,000,000.00
  • Automobile Liability — $1,000,000.00
  • Workers' Compensation
  • Employers' Liability — $1,000,000.00
  • Technology Errors and Omissions Liability — $2,000,000.00
  • Network Security and Privacy Liability — $2,000,000.00
Required
  • Performance Bond — 10%
Scored
  • Minimum 3 references
  • Within the last 7 years
  • Client point of contact required for each reference
No
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