Business Process Mapping and Improvement Consulting

The Maricopa County Community College District is seeking consulting services to map and assess business processes and recommend improvements that support student access and success.

Maricopa County Community College District


General
Open (open)
RFP 3636-10
Dec 08, 2026 10:00 PM
Nov 02, 2026 10:30 PM
1 year base + 4 × 1 year options
Request for Proposal (RFP)
Local
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Original Solicitation Links
Submission Instructions
Description

The District seeks a consultant to document current-state business processes in specified areas using interviews, group discussions, policy and procedure analysis, and data and metrics review. The work includes assessing process gaps and inefficiencies and developing future-state process maps and actionable, prioritized recommendations to reduce errors, cycle time, and complexity while maintaining compliance. Improvements affecting students should focus on student experience, engagement, and access to resources. Proposals must address the scope of work and respondent questionnaire, including the firm’s experience, assigned personnel and resumes, and examples of similar work. The solicitation also requires a signed signature page, completed pricing schedule, Bidder’s Statement, Data Confidentiality and Security Addendum, and HECVAT security questionnaire. The contract is intended to be for one year with up to four one-year renewals; work will be commissioned on an as-needed basis, with no guaranteed spending.

Classification Codes
NAICS541618Other Management Consulting Services
PSCR499Other Professional Services
Smart Codes
business process mappingbusiness process consultingprocess improvement consulting
Specifications
Service Only
Timeline
Nov 2, 2026-RFP Release
Nov 14, 2026 12:00 AM-Questions Due
Dec 08, 2026 10:00 PM-Proposal Submission Deadline
Jan 1, 2027-Anticipated Contract Award
Requirements
Required
  • Commercial General Liability (Each Occurrence) — $1,000,000.00
  • Commercial General Liability (General Aggregate) — $2,000,000.00
  • Commercial General Liability (Products-Completed Operations Aggregate) — $1,000,000.00
  • Commercial General Liability (Personal and Advertising Injury) — $1,000,000.00
  • Commercial General Liability (Damage to Rented Property) — $50,000.00
  • Commercial Automobile Liability — $1,000,000.00
  • Workers' Compensation
  • Employer's Liability — $1,000,000.00
  • Professional Liability — $2,000,000.00
  • Network Security and Privacy Liability — $5,000,000.00
Scored
  • Minimum 3 references
  • Within the last 5 years
  • Client point of contact required for each reference
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