Performing Arts Center Ticketing System

The Town of Mammoth Lakes is seeking a firm to build, integrate, and support a ticketing system for the Dave and Roma McCoy Arts and Cultural Center, including online and mobile ticketing, assigned seating, donations, CRM, reporting, payment processing, and ongoing support.

Town of Mammoth Lakes > Parks and Recreation Department


General
Open (open)
Oct 17, 2026 12:00 AM
Oct 02, 2026 08:55 AM
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
dbaron@townofmammothlakes.ca.gov
+17607090154
Mammoth Lakes, CA, USA
Submission Instructions
Description

The Town of Mammoth Lakes is soliciting proposals for a ticketing system for the new Dave and Roma McCoy Arts and Cultural Center, a performing arts venue with a 254-seat theatre and a 75-seat black box space. The selected vendor will build and support a system capable of serving multiple venues and stages, assigned seating and general admission, free tickets, donations to multiple entities, series and subscriptions, event reporting and exports, digital and mobile ticketing, ticket transfers and scanning, website integration, financial-system and payment-processing integration, and appropriate protection of personal and payment information. The system must include either a point-of-sale component for concession sales or integration with Clover POS, as well as a CRM capable of tracking audiences, exporting data, supporting email and social marketing, managing permissions, and providing analytics. Proposals must describe the vendor's experience, approach, methodology, delivery timeline, project team, system-development schedule, pricing, training, support, and credit-card processing fees. The Town desires the system to be operational, tested, and available for reservations by April 30, 2027, ahead of the facility's anticipated Summer 2027 opening. At least three similar public or nonprofit agency references are required.

Classification Codes
NAICS541512Computer Systems Design Services
PSCD308Programming Services
Smart Codes
ticketing softwareperforming arts ticketingcustomer relationship management
Specifications
Supply & Service
Timeline
Sep 28, 2026-RFP Released
Oct 17, 2026 12:00 AM-Proposal Deadline
Oct 19, 2026-RFP Review and Evaluation Begins
Oct 30, 2026-RFP Review and Evaluation Ends
Nov 2, 2026-Company Presentations and Interviews Begin
Nov 13, 2026-Company Presentations and Interviews End
Requirements
Required
  • Minimum 3 references
  • Client point of contact required for each reference
Documents
TitleDate Posted
Town of Mammoth Lakes Ticketing RFPOct 02, 2026 08:47 AM
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