Lifeline H2O Water Conservation Services

The Detroit Water and Sewerage Department is seeking a vendor to perform residential water conservation audits, minor plumbing repairs, customer education, scheduling, reporting, and warranty follow-up for Lifeline H2O households in Detroit.

Florence Township > Department of Water and Sewer


General
Open
550544
Oct 19, 2026 06:00 PM
Sep 29, 2026 12:53 PM
2 years base + 1 × 1 year option
Invitation for/to Bid (IFB/ITB)
Local
Ask AI about this solicitation
Contact
michelle.mckenzie@detroitmi.gov
+13136740425
735 Randolph Street, Detroit, MI, USA
Submission Instructions
Online
Submit one signed electronic copy of the bid in PDF format via MITN.
Description

The Detroit Water and Sewerage Department seeks a third-party vendor to provide residential water conservation services for households actively enrolled in the Lifeline H2O Program. The scope includes in-home water conservation audits; inspection of toilets, faucets, showerheads, supply lines, and plumbing fixtures; minor repairs and replacement of lead fixtures; permitting and inspection coordination; customer education; appointment scheduling; and documented customer outreach. The vendor must provide audit and service reports, photographs, warranty documentation, customer confirmations, weekly summaries, monthly performance reports, invoices, and reimbursement support. The agreement is a single-source, zero-dollar contract with reimbursement on a per-household basis not exceeding $2,000 per eligible household. The initial term is two years, with an option to extend for one year. Minimum qualifications include at least five years of experience, applicable Michigan plumbing licensure, proof of insurance, three project references, and a minimum one-year labor warranty.

Classification Codes
NAICS238220Plumbing, Heating, and Air-Conditioning Contractors
PSCS114Water Services
Smart Codes
water conservation auditsminor plumbing repairscustomer water education
Specifications
Service
Timeline
Sep 29, 2026 12:53 PM-Publication Date
Oct 06, 2026 08:00 PM-Questions Due
Oct 12, 2026-Addendum Issuance Date
Oct 19, 2026 06:00 PM-Bid Submission Deadline
Dec 1, 2026-Anticipated Contract Start
Requirements
Required
  • Workers' Compensation
  • Employer's Liability — $500,000.00
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability — $1,000,000.00
Required
  • Minimum 3 references
  • Client point of contact required for each reference
No
Location
Local Preference:Locals Encouraged
Documents
TitleDate Posted
RFB 550544.pdfSep 28, 2026 08:38 PM
T&C's.pdfSep 28, 2026 08:38 PM
SOW.docxSep 28, 2026 08:38 PM
Price page.xlsxSep 28, 2026 08:38 PM
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