Home Country Support Services

U.S. Citizenship and Immigration Services is requesting six months of home country support services for beneficiaries, including immigration application assistance, documentation, travel coordination, health checks, airport assistance, and a toll-free help desk.

United States of America > HOMELAND SECURITY, DEPARTMENT OF > US CITIZENSHIP AND IMMIGRATION SERVICES > USCIS CONTRACTING OFFICE(ERBUR)


General
Open (active)
70SBUR26Q00000116
Sep 21, 2026 09:00 PM
Sep 17, 2026 05:31 PM
6 months
Request for Quote/Qualifications (RFQ)
Federal
Ask AI about this solicitation
Original Solicitation Links
Contact
jeffrey.s.bulthuis@uscis.dhs.gov
+19526978555
Description

U.S. Citizenship and Immigration Services is seeking a contractor to provide home country support services for beneficiaries. The scope includes assistance with parole and employment authorization applications; obtaining documentation for country exit and U.S. entry; fingerprint collection; scheduling embassy interviews and appointments; preparing pre-reunification travel plans; booking international travel; facilitating special travel assistance requests; providing pre-departure briefings and pre-embarkation health checks; assisting at departure airports and U.S. ports of entry; and providing information about post-reunification services, including behavioral health services. The contractor must also operate a help desk with a toll-free number for callers in the continental United States and overseas. The requirement covers six months of service, from October 1, 2026, through March 31, 2027. The solicitation identifies the International Organization for Migration as the intended source based on the urgency of the services, but states that any responsible source may submit a quotation.

Classification Codes
NAICS561990All Other Support Services
PSCR499Other Professional Services
Smart Codes
immigration support servicesinternational travel coordinationbeneficiary help desk
Specifications
Service Only
Timeline
Sep 17, 2026 05:31 PM-Published Date
Sep 21, 2026 09:00 PM-Offers Due
Oct 1, 2026-Contract Period Begins
Oct 6, 2026-Inactive Date
Mar 31, 2027-Contract Period Ends
Documents
TitleDate Posted
70SBUR26Q00000116 Combined Syn_Sol.docxSep 17, 2026 12:00 PM
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