Automated Teller Machine Lease and Operation

The North Carolina Department of Health and Human Services is seeking a qualified financial institution to install, provide, and operate an automated teller machine offering withdrawals, deposits, and transfers at J. Iverson Riddle Developmental Center in Morganton.

North Carolina > Department of Administration > State Property Office > Department of Health and Human Services > J. Iverson Riddle Developmental Center


General
Open (open)
SPO-12-7D6
Oct 21, 2026 08:00 PM
Sep 18, 2026 03:16 PM
3 years
Request for Proposal (RFP)
State
Ask AI about this solicitation
Contact
drew.middleton@dhhs.nc.gov
+19196306334
Raleigh, NC, USA
Submission Instructions
Online
Description

The North Carolina Department of Health and Human Services, through the State Property Office, is soliciting proposals from qualified North Carolina domestic, registered, and qualified financial institutions to provide, install, and operate an automated teller machine at J. Iverson Riddle Developmental Center. The ATM must provide 24-hour withdrawals, deposits, and transfers; access at least two major national networks; use existing regional or national cards; charge reasonable transaction fees; and remain in place for the lease duration regardless of usage unless otherwise terminated. The lessee is responsible for installation, improvements, telephone and computer-line services, alarm and other special equipment, security, maintenance, signage, and applicable regulatory approvals. The initial lease term must be at least three years, with renewals by mutual agreement. The anticipated effective date is January 1, 2027, or another date satisfactory to the State. Proposals will be evaluated based on operational suitability, demonstrated ability, financial capacity, rent offered, and other public-interest factors. The completed PO-28 ATM Proposal Form and supporting documentation are required, including an executive summary or signed cover letter, organizational background and similar experience with references, operating plans and permit research, proposed improvements and startup timeline, and current financial information. Electronic submission through the North Carolina eProcurement Electronic Vendor Portal is required; mailed, emailed, and hand-delivered proposals are not accepted.

Classification Codes
NAICS522110Commercial Banking
PSCR711Banking Services(includes accepting and cashing government checks and other payment instruments, accepting direct deposits, accepting payments to the government from the public)
Smart Codes
atm installationatm operation servicesbanking services
Specifications
Supply & Service
No
Timeline
Oct 21, 2026-Opening Date
Oct 21, 2026 08:00 PM-Proposal Closing Date
Requirements
Required
  • General Liability Coverage — $1,000,000.00
  • Workers' Compensation Insurance
  • Automobile Liability Insurance
  • Product Liability Insurance — $1,000,000.00
Scored
  • Client point of contact required for each reference
No
Documents
TitleDate Posted
12-7D6 DHSS JIRD PO-27.pdfSep 18, 2026 02:52 PM
Proposal Form.docxSep 18, 2026 02:52 PM
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