On-Call Security Access Control Services

The City and County of Denver, through Denver Human Services, is seeking one or more integrators for on-call maintenance, repair, installation, configuration, licensing, technical support, and expansion of its LenelS2 NetBox access control environment across five facilities.

City and County of Denver > Denver Human Services > Facilities Safety & Security


General
Open
NO. FS/CA/FSS_AccessControl_2026
Nov 19, 2026 10:30 PM
Oct 16, 2026 01:12 AM
$450,000.00
3 years
Request for Proposal (RFP)
Local
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Original Solicitation Links
[

NO. FS/CA/FSS_AccessControl_2026

]

on-call security access control services

Contact
hung.nguyen@denvergov.org
+17209442841
1200 Federal Boulevard, Denver, CO, USA
Submission Instructions
Online
Description

Denver Human Services is seeking one or more qualified physical security systems integrators to support its existing LenelS2 NetBox access control environment and associated infrastructure. The scope includes preventive and corrective maintenance, troubleshooting, repairs, system programming and configuration, emergency support, licensing, software and firmware updates, equipment replacement, system expansion, integrations, lifecycle management, reporting, documentation, staff training, and related task-order services. The environment covers approximately 207 controlled access points and 40 panic/duress devices across four primary sites and one satellite office. The contractor must provide 24/7 emergency support, acknowledge critical requests within 30 minutes, and provide on-site response within four hours when required. Respondents must demonstrate current LenelS2 manufacturer authorization, at least two certified LenelS2 NetBox technical personnel, comparable experience, and CJIS-certified support engineers. Proposals must include a narrative, fee schedule, certifications, resumes or qualifications, insurance documentation, and required compliance forms. The anticipated initial term is three years, with possible extensions, and the maximum initial contract capacity is $450,000.

Classification Codes
NAICS561621Security Systems Services (except Locksmiths)
PSCJ063Maintenance, Repair and Rebuilding of Equipment: Alarm, Signal, and Security Detection Systems
Smart Codes
access control systemssecurity systems maintenancesecurity systems installation
Specifications
Supply & Service
Timeline
Oct 16, 2026 12:12 AM-Publication Date
Nov 03, 2026 07:00 PM-Information Session (optional)
Attendees must register and submit a signed NDA for each attendee in advance. Attendance is not required to submit a proposal.
Nov 07, 2026 06:59 AM-Written Questions Due
Nov 12, 2026-City Response to Questions
Nov 19, 2026 10:30 PM-Proposal Due Date
Jan 8, 2027-Tentative Notice of Award
May 1, 2027-Anticipated Contract Start Date
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Business Automobile Liability — $1,000,000.00
  • Workers' Compensation/Employer's Liability — $100,000.00
  • Cyber Liability — $1,000,000.00
  • Professional Liability (Errors & Omissions) — $1,000,000.00
  • Technology Errors & Omissions including Cyber Liability — $1,000,000.00
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