Community-Based Service Coordination and Resource Navigation

Monmouth County is seeking a public or private nonprofit agency to provide community-based service coordination and resource navigation for residents with complex needs through Monmouth ACTS ResourceConnect, with a $300,000 award and four one-year renewal options.

Monmouth County > Department of Health & Human Services > Division of Purchasing


General
Open
Oct 06, 2026 02:30 PM
Sep 08, 2026 02:42 PM
$300,000.00
1 year base + 4 × 1 year options
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Original Solicitation Links
Contact
proposalquestions@co.monmouth.nj.us
1 East Main Street, Freehold, NJ, USA
Submission Instructions
Mail
Monmouth County Division of Purchasing, Hall of Records, 3rd Floor, 1 East Main Street, Freehold, New Jersey 07728
Description

Monmouth County, through its Department of Health & Human Services, is seeking a public or private nonprofit agency to provide community-based service coordination and resource navigation for individuals and families with significant or complex needs through the Monmouth ACTS ResourceConnect system. The selected provider will accept electronic referrals, conduct comprehensive needs assessments, develop resident-led service plans, resolve barriers, connect residents with housing, healthcare, food, behavioral health, childcare, employment, and other community resources, maintain case records, provide at least weekly contact, and monitor cases through closure. Services include in-person community meetings, application and appointment assistance, collaboration with service providers, resident coaching, reporting, and participation in leadership and staff meetings. The provider must be operational by January 1, 2027 and support the transition of approximately 30 active households. The contract is for January 1 through December 31, 2027, with four one-year renewal options, and one agreement will be awarded for up to $300,000. At least $150,000 must support service coordinators with behavioral health or substance-use expertise and related activities, while no more than 10% may be used for general administrative costs. Proposals must include a service narrative, budget and budget narrative, letters of support or recommendation, required county forms, and specified organizational documentation. The proposal package requires one unbound original and one copy, submitted in a sealed envelope.

Classification Codes
NAICS624190Other Individual and Family Services
PSCG099Other Social Services
Smart Codes
case management servicessocial services navigationbehavioral health support
Specifications
Service Only
Timeline
Sep 18, 2026 02:30 PM-Virtual Technical Assistance Conference (optional)
Zoom link will be provided upon RSVP; RSVP to Dorothy.Conover@co.monmouth.nj.us
Sep 22, 2026 04:00 PM-Questions Due Date
Oct 06, 2026 02:30 PM-Proposal Submission Deadline and Public Opening (optional)
Proposals are delivered to the Monmouth County Division of Purchasing, Hall of Records, 3rd Floor, 1 East Main Street. Opening will occur in the Commissioners Meeting Room, 2nd Floor.
Requirements
Required
  • Workers' Compensation and Employer Liability
  • Commercial General Liability — $1,000,000.00
  • Business Automobile Liability — $1,000,000.00
  • Errors & Omissions Insurance — $1,000,000.00
Scored
No
Documents
TitleDate Posted
rfp0908266Sep 08, 2026 02:42 PM
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