Online Proctoring Software Solution

Northern Arizona University is seeking a comprehensive online proctoring software solution with identity verification, live and automated monitoring, exam security, reporting, Canvas integration, implementation, training, and support services.

Arizona Board of Regents > Northern Arizona University


General
Open
P27JN001
Nov 12, 2026 10:00 PM
Oct 08, 2026 12:00 PM
1 year base + 4 × 1 year options
Request for Proposal (RFP)
State
Ask AI about this solicitation
Contact
jeffrey.neel@nau.edu
+19285232328
Submission Instructions
Mail
Northern Arizona University, Attention Associate Vice President Becky McGaugh, 545 E. Pine Knoll Drive, Flagstaff, AZ 86011
Description

Northern Arizona University is soliciting proposals for a comprehensive online proctoring solution to support secure, reliable, scalable administration of online examinations for approximately 27,000 students. The solution must provide identity verification, live and/or automated proctoring, recording and reporting, browser lockdown and other exam-security controls, academic-integrity monitoring, evidence preservation, accessibility accommodations, privacy and security compliance, and support for diverse devices and operating systems. The proposed solution must integrate with Canvas, support implementation and deployment, and include training, documentation, technical support, reporting and analytics, disaster recovery, data protection, and ongoing customer support. Proposers must provide detailed technical responses, pricing, qualifications and experience, at least three similar client references, proposed personnel information, a quality assurance plan, and the required certifications and vendor information forms. The initial contract term is one year with four possible one-year renewals, for a maximum term of five years.

Classification Codes
NAICS541519Other Computer Related Services
PSC7030ADP Software
Smart Codes
online proctoring softwareexam security softwarelearning management integration
Specifications
Supply & Service
Timeline
Oct 8, 2026-RFP Issuance
Nov 02, 2026 10:00 PM-Technical Questions and Inquiries Due
Nov 12, 2026 10:00 PM-Proposal Submission Deadline
Nov 12, 2026 10:00 PM-Proposal Opening (optional)
Zoom meeting titled "Bid Opening for RFP P27JN001 Online Proctoring Solution"; Meeting ID: 283 322 690 784 164; Password: Rv32BD3T; dial by phone: +1 928-331-0022; phone conference ID: 365 098 273#.
Dec 1, 2026-Proposer Presentations, If Necessary
Jan 15, 2027-Complete Evaluations
Jan 22, 2027-Award Notification
Feb 1, 2027-Contract Negotiation
Mar 1, 2027-Implementation
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability — $1,000,000.00
  • Workers Compensation
  • Employers' Liability — $1,000,000.00
  • Professional Liability (Errors and Omissions Liability) — $1,000,000.00
  • Technology Errors and Omissions — $2,000,000.00
  • Network Security (Cyber) and Privacy Liability — $2,000,000.00
  • Media Liability — $2,000,000.00
Required
  • Minimum 3 references
  • Client point of contact required for each reference
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