Child Support Process Server Services

The County of Riverside Department of Child Support Services is requesting quotations for high-volume, legally compliant process server services, including personal and substitute service, document handling, electronic filing, reporting, and secure real-time tracking.

Riverside County > Purchasing and Fleet Services > Department of Public Social Services


General
Open
DCARC-029
Oct 26, 2026 08:30 PM
Sep 28, 2026 12:06 PM
3 years base + 3 × 1 year options
Small BusinessWoman-Owned BusinessVeteran-Owned BusinessService-Disabled Veteran-Owned Business
Request for Quote/Qualifications (RFQ)
Local
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Original Solicitation Links
Contact
tpolk@rivco.org
+19519554937
3450 14th Street, Riverside, CA, USA
Submission Instructions
Online

or

Mail
Purchasing and Fleet Services, 3450 14th Street, Suite 420, Riverside, CA 92501
Description

The County of Riverside Department of Child Support Services seeks a contractor to provide comprehensive process server services for civil and criminal documents supporting the establishment, modification, and enforcement of child support orders. The scope includes Summons and Complaints, Subpoenas, Orders to Show Cause, Motions, Writs, Orders, Judgments, and related filings. Services may involve personal service, substitute service, due-diligence attempts, non-service investigations, secure pickup and delivery of physical documents, electronic document receipt, court e-filing, and preparation of Proofs of Service, Declarations of Due Diligence, and Declarations of Non-Service. The contractor must support approximately 1,000 service requests per month, maintain high-volume printing and document-processing capabilities, provide secure real-time case tracking and status updates, maintain audit trails and monthly reports, and protect confidential child support, court, and tax information under applicable IRS, state, and county requirements. The contract requires service attempts within specified timeframes based on service location, legally compliant documentation, secure data transmission and storage, quality-control procedures, and availability to testify in contested service matters. The stated performance period is three years, renewable in consecutive one-year increments, with completion scheduled for June 30, 2031.

Classification Codes
NAICS561410Document Preparation Services
PSCR606Court Reporting Services
Smart Codes
process servinglegal document deliverycase tracking systems
Specifications
Service Only
Timeline
Sep 28, 2026-Release of Request for Quotation
Oct 12, 2026 08:30 PM-Deadline for Submission of Questions
Oct 20, 2026 12:00 AM-Deadline for County Responses to Questions
Oct 26, 2026 08:30 PM-Quotation Submission Deadline
Requirements
Required
  • Workers Compensation
  • General Liability
  • Vehicle Liability
No
Location
Documents
TitleDate Posted
rfp092826sSep 28, 2026 12:06 PM
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