Public-Health Document Translation Services

Columbus Public Health is seeking qualified agencies to provide on-demand document translation services for Columbus Public Health and Franklin County Women, Infants and Children staff and customers over an initial 12-month term with four one-year renewal options.

City of Columbus > Columbus Public Health


General
Open
RFQ033852
Nov 09, 2026 02:00 PM
Oct 13, 2026 02:30 PM
1 year base + 4 × 1 year options
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Original Solicitation Links
Contact
sjhevener@columbus.gov
Submission Instructions
Online
Proposal File, Proposal Signature Page & Affidavits
Description

Columbus Public Health, through its Center for Public Health Innovation, is soliciting proposals for professional written document translation services supporting Columbus Public Health and Franklin County Women, Infants and Children staff and customers. The contractor must provide medically and culturally accurate translations in a broad range of languages, including urgent and emergency requests, sensitive health and social-services materials, vital documents, advertising, clinical-appointment materials, and electronic or tactile formats such as Braille. The contractor must support at least 500 translations annually, preserve plain-language meaning, protect confidential health information, and provide basic and complex formatting and desktop publishing using platforms such as Microsoft Office, Canva, Adobe Acrobat, and Adobe InDesign. Proposals must describe translator qualifications, language-proficiency verification, ethics and confidentiality training, turnaround times, revision procedures, management and reporting, and quality controls. Each project must use a two-person translation quality process with proofreading and editing by a second person of equal qualifications; field testing or peer review must be available when requested. The proposal package is limited to 15 pages and must include bidder information, company history, three client references and three recommendation letters, a project description, pricing and fee schedules, quality-assurance materials, translator qualifications, and an incident-report policy. One vendor will be awarded an initial 12-month contract with four one-year renewal options.

Classification Codes
NAICS541930Translation and Interpretation Services
PSCR608Translation and Interpreting Services(Including Sign Language)
Smart Codes
document translation servicesmedical translation servicesdesktop publishing services
Specifications
Service
Timeline
Oct 13, 2026 02:30 PM-RFP Package Issued
Oct 20, 2026 03:00 PM-Pre-Bid Meeting (optional)
Register in advance; a confirmation email will provide meeting access information.
Oct 30, 2026 04:00 PM-Questions Due
Nov 09, 2026 02:00 PM-Proposal Submission Deadline
Dec 31, 2026-Award Notification
Apr 1, 2027-Contract/Service Start Date
Requirements
Bachelor's degree
Required
  • Bodily Injury Liability — $1,000,000.00
  • Property Damage Liability — $1,000,000.00
  • Workers' Compensation
Scored
  • Minimum 3 references
  • Within the last 5 years
  • Client point of contact required for each reference
No
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