Transit Management Software Information Request

The City of Fresno is requesting information from vendors about modern transit management software for fixed-route and paratransit operations, including dispatch, scheduling, fleet management, customer information, integrations, reporting, and analytics.

City of Fresno > Department of Transportation > Fresno Area Express


General
Open (bidding)
12700833
Nov 07, 2026 01:00 AM
Oct 07, 2026 06:21 PM
Request for Information (RFI)
Local
Ask AI about this solicitation
Contact
sharlee.flores@fresno.gov
+15596211481
2223 G Street, Fresno, CA, USA
Submission Instructions
Description

The City of Fresno is conducting a Request for Information to identify modern transit management software for Fresno Area Express fixed-route and paratransit operations. The contemplated solution would support real-time vehicle operations, automated dispatching and vehicle tracking, fixed-route scheduling and blocking/runcutting, operator scheduling, demand-responsive trip scheduling and dispatch, passenger eligibility management, incident and detour management, customer communications, and integration with fare systems, CAD/AVL hardware, onboard equipment, and other agency systems. Vendors are asked to describe capabilities, system architecture, cybersecurity, APIs and data standards, scalability, implementation support, training, maintenance, relevant transit-agency deployments and references, and any recommendations. Requested functional areas also include GTFS and GTFS-Realtime, predicted arrival information, complaint tracking, fleet and maintenance management, safety and inspection workflows, NTD, FTA, CHP, and other compliance reporting, dashboards, analytics, and data export or third-party reporting integrations. Pricing information is desired but not required. This is an information-gathering exercise only and does not constitute a solicitation for proposals or a commitment to procure a solution.

Classification Codes
NAICS541513Computer Facilities Management Services
PSCAS96OTHER MODAL TRANSPORTATION - MANAGEMENT AND SUPPORT
Smart Codes
transit management softwarefleet management softwareparatransit scheduling software
Specifications
Supply & Service
Timeline
Oct 07, 2026 06:21 PM-Posting Date
Nov 07, 2026 01:00 AM-Response Deadline
Requirements
Informational
Documents
TitleDate Posted
SpecificationsOct 07, 2026 11:15 AM
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