Automated Check Remittance Processing Solution

The City of Newport News is seeking a contractor to provide, implement, integrate, and support an automated check remittance processing solution, including software, imaging, payment interfaces, training, technical support, and related hardware.

City of Newport News > Office of Purchasing > Treasurer's Office


General
Open (open)
27-1805-3608
Oct 12, 2026 09:00 PM
Sep 16, 2026 03:03 PM
1 year base + 4 × 1 year options
Request for Proposal (RFP)
Local
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Original Solicitation Links
Contact
vandykejt@nnva.gov
+17579268040
2400 Washington Avenue, Newport News, VA, USA
Submission Instructions
Description

The City of Newport News Treasurer’s Office is seeking an automated check remittance processing solution to process paper and electronic payments efficiently and securely. The contractor must provide, install, configure, customize, implement, and support the solution, including software, interfaces, training, technical support, and any required or recommended hardware. Required capabilities include check, coupon, envelope, barcode, QR-code, and OCR imaging; data validation; repair and balancing workflows; integration with the City’s iNovah cashiering platform and accounts receivable and billing systems; posting-file and ICL-file generation; archive retrieval; centralized aggregation of payments from online bill pay, kiosks, payment portals, mailed-in payments, and walk-up payments; and simultaneous processing of paper and electronic payments. The solution must support up to 5,000 transactions per day, secure handling of confidential data, reporting, documentation, testing, training, go-live, backup, recovery, and ongoing support. The City permits on-premises, hosted, or software-as-a-service proposals and anticipates a five-year total contract life, consisting of an initial one-year period with four additional one-year renewal options.

Classification Codes
NAICS522320Financial Transactions Processing, Reserve, and Clearinghouse Activities
PSCD307Automated Information System Design and Integration Services
Smart Codes
remittance processing softwarepayment processing integrationdocument imaging software
Specifications
Supply & Service
Timeline
Sep 16, 2026-Release Project Date
Sep 28, 2026 03:00 PM-Pre-Proposal Conference (optional)
Oct 02, 2026 05:00 PM-Question Submission Deadline
Oct 12, 2026 09:00 PM-Proposal Submission Deadline
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability — $1,000,000.00
  • Umbrella Liability — $2,000,000.00
  • Employers Liability — $1,000,000.00
  • Cyber Liability — $2,000,000.00
  • Professional/Technology Liability — $2,000,000.00
Scored
  • Minimum 3 references
  • Client point of contact required for each reference
Documents
TitleDate Posted
Automated_Check_Remittance_Processing_Solution.pdfSep 16, 2026 03:03 PM
A - Sample ContractSep 04, 2026 12:22 PM
B - IT Standards PolicySep 04, 2026 12:22 PM
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