Emergency Medical Services Billing Administration

The Town of South Kingstown is seeking an EMS billing administrator to manage emergency medical billing, collections, reporting, patient-care-report interfaces, and related revenue-cycle services for a three-year term with extension options.

Town of North Kingstown


General
Open
SK0020EM
Nov 02, 2026 04:00 PM
Oct 16, 2026 11:51 AM
3 years base + 1 × 1 year option
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
jmason@southkingstownri.gov
+14017899331
180 High Street, South Kingstown, RI, USA
Submission Instructions
Mail
Finance Department, Town of South Kingstown, Attn: Julie Mason, Procurement Administrator, 180 High Street, Wakefield, RI 02879
Description

The Town of South Kingstown is soliciting proposals for an administrator to oversee billing and collections for its Emergency Medical Services. The scope includes receiving electronic patient care reports, submitting claims to insurers and self-pay patients, maintaining billing and accounts-receivable records, processing payments and adjustments, managing collection-agency accounts, supporting credit-card payments, and transferring collected funds to the Town. The administrator must provide and maintain ESO electronic patient-care-reporting software and the necessary interface with its processing system. The contractor must provide recurring deposit, accounts-receivable, aging, refund, procedure-analysis, statistical, and vendor-performance reports; customer-service support; HIPAA and Medicare compliance; regulatory and fee-schedule consultation; customized reporting; transition planning from the current contractor; and training for Town personnel. Proposals must include the completed Proposal Form with percentage fees for each contract year, administrative and optional fee information, detailed operating and claims-processing procedures, report and form samples, organizational qualifications and references, insurance and compliance information, a proposed transition and training plan, a system plan, answers to the solicitation questions, and a draft contract. The contract is for January 1, 2027, through December 31, 2030, with possible additional one-year extensions.

Classification Codes
NAICS524292Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds
PSCQ601Medical Coding and Auditing
Smart Codes
ems billing servicesmedical claims processinghealthcare revenue cycle
Specifications
Supply & Service
Timeline
Oct 16, 2026 01:16 PM-Publication
Oct 26, 2026 03:00 PM-Questions Due
Nov 02, 2026 04:00 PM-Proposal Submission Deadline
Requirements
Required
  • General Liability — $1,000,000.00
  • Professional Liability & Technology Errors and Omissions — $1,000,000.00
  • Crime Coverage — $500,000.00
  • Cyber Liability & Data Privacy — $1,000,000.00
Scored
  • Client point of contact required for each reference
Documents
TitleDate Posted
rfp101626tOct 15, 2026 07:26 PM
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