Integrated Inmate Communications and Technology Services

Uintah County is seeking a vendor-funded, turnkey inmate communications and technology platform for the Uintah County Jail, including telephones, secure tablets, video visitation, electronic messaging, digital mail scanning, IVR, and investigative tools.

Uintah County


General
Open
UC26-13
Oct 02, 2026 11:00 PM
Sep 02, 2026 02:00 PM
3 years base + 2 × 1 year options
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
gbird@uintah.utah.gov
+14357815481
147 East Main, Vernal, UT, USA
Submission Instructions
Mail
Uintah County Clerk-Auditor's Office, 147 E Main (Second Floor), Vernal, UT 84078

or

Hand delivery
Description

Uintah County is soliciting a fully integrated, vendor-funded inmate technology and communications platform for its jail. The turnkey solution must include correctional-grade inmate telephones; secure wireless tablets with charging and docking infrastructure; video visitation; secure electronic messaging; digital scanning and delivery of non-privileged mail; a bilingual interactive voice response system; and investigative, monitoring, recording, reporting, and voice-biometric capabilities. The platform must integrate with TEAM Solutions and support educational, legal, and rehabilitative applications, dedicated isolated networking, CJIS and ADA compliance, encryption, multifactor authentication, audit logging, data migration, and at least 12 months of data archiving. The selected vendor must furnish, install, configure, test, operate, maintain, train users on, and continuously support the system at zero cost to the County, assuming all lifecycle financial and operational responsibility. Implementation must be completed within 60 days after contract execution, with mandatory weekly onsite maintenance and 24/7/365 support. Proposals must provide a no-cost financial model based on regulated end-user fees and ancillary-service revenue sharing, address the required technical and qualification criteria, and include at least two comparable projects completed within the last three years. The proposal package must follow Attachment 2 and include the listed proposal sections and a completed, signed Vendor Information Form. Addendum No. 1 extends the proposal deadline to October 2, 2026, at 5:00 p.m. and revises the subsequent procurement schedule.

Classification Codes
NAICS561990All Other Support Services
PSCR426Communications Services
Smart Codes
inmate communication systemssecure inmate tabletsvideo visitation services
Specifications
Supply & Service
Timeline
Sep 2, 2026-RFP Issued
Oct 02, 2026 11:00 PM-Proposal Submission Deadline
Oct 7, 2026-Public Proposal Opening (optional)
Uintah County Commission Work Session, Commission Conference Room; the opening confirms receipt only.
Oct 8, 2026-Initial Evaluation - Minimum/Mandatory Review
Oct 12, 2026-Technical Criteria Evaluation
Oct 22, 2026-Oral Presentations and Interviews
Oct 22, 2026-Final Evaluation and Tabulation
Oct 26, 2026-Contract Negotiations and Legal Review
Nov 24, 2026-Contract Award
Requirements
Required
  • Commercial General Liability
  • Workers' Compensation
  • Automobile Liability
  • Professional Liability (Errors & Omissions)
Scored
  • Minimum 2 references
  • Within the last 3 years
  • Client point of contact required for each reference
No
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