Healthcare Transportation Services

El Rio Health is seeking information from vendors about courier, laboratory transportation, and prescription home-delivery services across nine routes in Tucson and surrounding areas.

El Rio Health


General
Open
Dec 05, 2026 12:00 AM
Nov 02, 2026 12:00 PM
Request for Information (RFI)
Private
Ask AI about this solicitation
Original Solicitation Links
Contact
contracts@elrio.org
450 West Paseo Redondo, Tucson, AZ, USA
Submission Instructions
Email
Description

El Rio Health is gathering information on vendor capabilities and preliminary costs for three transportation service categories across nine routes: two fixed courier routes between its facilities, three fixed laboratory transportation routes, and four prescription home-delivery routes to patients. Supply delivery is expressly excluded. Courier work includes internal clinic pickups and exchanges of documents, records, pharmacy bins, money bags, oxygen cylinders, and medical instruments; laboratory routes require specimen security, tracking, and temperature control; prescription delivery requires recipient verification, signatures, patient contact attempts, secure handling, and return of undelivered medications and copayments. Vendors are asked to describe fully outsourced, hybrid, or supplemental service models; route capacity, staffing and backup coverage; vehicles and driver training; dispatch, communications, GPS and reporting technology; safety and continuity procedures; insurance coverage for transported property; and preliminary cost information. This is an information-gathering exercise only, not a solicitation or offer to contract, and El Rio Health currently operates these services internally.

Classification Codes
NAICS492110Couriers and Express Delivery Services
PSCR602Courier and Messenger Services
Smart Codes
medical courier serviceslaboratory specimen transportationprescription home delivery
Specifications
Service Only
Timeline
Nov 14, 2026 12:00 AM-Vendor Questions Due
Nov 21, 2026 12:00 AM-Responses to Vendor Questions
Dec 05, 2026 12:00 AM-RFI Responses Due
Requirements
Required
  • Cargo/property-in-transit or equivalent coverage
  • Commercial automobile liability
  • General liability
  • Workers' compensation
Informational
Yes
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