Oracle NetSuite Consulting and Support Services

The University of Utah Campus Store is seeking a vendor for ongoing Oracle NetSuite consulting, development, integration, documentation, troubleshooting, and support services through a flexible pool of consulting hours.

University of Utah > Purchasing Department > Campus Store


General
Open
UU221429467
Nov 03, 2026 08:00 PM
Oct 13, 2026 03:56 PM
1 year base + 4 × 1 year options
Request for Proposal (RFP)
State
Ask AI about this solicitation
Contact
cbrown@purchasing.utah.edu
+18015851959
201 South Presidents Circle, Salt Lake City, UT, USA
Submission Instructions
Description

The University of Utah Campus Store is seeking an Oracle NetSuite consulting and development partner to support its existing, customized NetSuite environment on an as-needed basis. Services include SuiteScript development and optimization; workflows, automation, configurations, and scheduled processes; REST, SOAP, RESTlet, SFTP, middleware, CSV, and other integrations; advanced troubleshooting; technical architecture and solution design; environment assessment; root-cause analysis; technology mapping; documentation; knowledge transfer; project support; and emergency support. The engagement is not for a NetSuite reimplementation. The selected vendor must support solutions created by prior providers and University personnel, provide appropriately experienced functional, technical, and integration resources, track hours and work requests, and coordinate production changes with University personnel. Proposals must include a detailed technical response, a completed University IT Technical Questionnaire, required HECVAT materials, at least three client references, proposed team information, technical and service-delivery approaches, and a separate Cost Proposal using the provided cost form. The anticipated term is one year with four additional one-year renewal options.

Classification Codes
NAICS541512Computer Systems Design Services
PSCDA01Support services for activities involved with application development and support to include analysis, design, development, coding, testing, and release packaging, as well as support of off-the-shelf Business Applications.
Smart Codes
netsuite consultingsuitescript developmentnetsuite integration support
Specifications
Service Only
Timeline
Oct 13, 2026-Publication Date
Oct 27, 2026 08:00 PM-Questions Due
Nov 02, 2026 07:00 PM-Bid Intent Deadline
Nov 03, 2026 09:00 PM-Proposal Due Date
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Cyber Liability — $1,000,000.00
  • Professional Liability — $1,000,000.00
  • Liquor Liability — $1,000,000.00
  • Aircraft Liability — $1,000,000.00
  • Business Automobile Liability — $1,000,000.00
  • Workers' Compensation
  • Employer's Liability
  • Special Form Property Insurance
Scored
  • Minimum 3 references
No
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