Boston Logan Prohibited-Item Mail-Back Concession Program

The Massachusetts Port Authority is seeking a concessionaire to develop, operate, and manage prohibited-item mail-back services in Terminals A, B, C, and E at Boston Logan International Airport under a maximum five-year agreement commencing April 1, 2027.

Massachusetts Port Authority


General
Open
1112
Nov 12, 2026 05:00 PM
Sep 30, 2026 01:31 PM
5 years
Request for Proposal (RFP)
State
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Original Solicitation Links
Submission Instructions

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Step 2

Mail
Donna Derrico-Sands, Materials and Services Acquisition Manager, Massachusetts Port Authority, One Harborside Drive, Suite 200S, East Boston, MA 02128
Original proposal deposit check
Description

The Massachusetts Port Authority is seeking one concessionaire to develop, operate, and manage a prohibited-item mail-back program in the pre-security areas of Terminals A, B, C, and E at Boston Logan International Airport. The selected operator will provide travelers with mail-back services for items confiscated by the Transportation Security Administration that are not otherwise illegal, install and maintain new mailer units, provide customer service and item pickup, comply with ADA and airport security requirements, and support transition from the existing operator, MailSafe Express, whose agreement expires March 31, 2027. The concession agreement will have a maximum five-year term commencing April 1, 2027. Proposers must demonstrate at least one year of relevant airport prohibited-item mail-back concession experience or equivalent capability, submit an implementation plan, operating and maintenance procedures, proposed service fees, unit designs, and a financial proposal based on a percentage of gross revenues. A $2,500 proposal deposit is required; the original certified, treasurer's, or cashier's check must be mailed separately by the deadline. The proposal must be submitted as a single searchable PDF, with pro formas uploaded as Excel files, and may not exceed 150 pages or 300 MB.

Classification Codes
NAICS561431Private Mail Centers
PSCR613Post Office Services
Smart Codes
airport concession servicesprohibited-item mail-back servicesairport customer service
Specifications
Supply & Service
Timeline
Sep 30, 2026-RFP Issue Date
Oct 07, 2026 08:00 PM-RSVP Deadline for Pre-Submission Conference
Oct 14, 2026 06:00 PM-Pre-Submission Conference and Site Tour (optional)
The conference will be followed by a pre-security tour of the Logan terminals; maximum of three attendees per company.
Oct 21, 2026-Questions Due Date
Oct 28, 2026-Responses to Proposers' Questions
Oct 30, 2026-Responses to Proposers' Questions Period Ends
Nov 12, 2026 06:00 PM-Proposal Due Date
Nov 12, 2026 10:00 PM-Original Proposal Deposit Due Date
Apr 1, 2027-Contract Commencement Date
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Workers Compensation
  • Employer's Liability Insurance — $1,000,000.00
Required
  • Client point of contact required for each reference
Location
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