Background Check Services

The Orlando Utilities Commission is seeking a qualified supplier to provide background check services for employees and individual contractors, including criminal history, education, employment, driving record, sex-offender, OFAC, and related screenings through a supplier portal.

Orlando Utilities Commission


General
Open
PR9308
Sep 15, 2026 06:00 PM
Aug 10, 2026 12:00 PM
3 years base + 2 × 1 year options
Request for Proposal (RFP)
Local
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Original Solicitation Links
Contact
cluttfring@ouc.com
+14073256311
100 West Anderson Street, Orlando, FL, USA
Submission Instructions
Description

The Orlando Utilities Commission is soliciting proposals from one qualified supplier to provide background check services for employees and individual contractors. Required services include seven-year county and state criminal history searches with all available arrest records regardless of disposition, searches under all provided names and aliases, nationwide criminal searches, international criminal history checks when applicable, Social Security number traces or verification, motor vehicle reports, national sex offender registry checks, Office of Foreign Assets Control screenings, education verification, employment verification, and adverse-action support. The HR package includes education and employment verification; the administrative and international packages do not. Contractors must submit applications and pay directly through the supplier portal, while OUC-billed services cover OUC Human Resources and approved administrative users. The selected supplier must provide and operate a portal for OUC divisions, contractors, and suppliers, support secure handling of personally identifiable information and FCRA compliance, describe integrations with Applicant Tracking Systems, and support contractor screening separately from any pre-employment integration. The prime bidder must have more than 10 years of experience in the background-screening industry. The anticipated go-live date is January 2027, and pricing changes may be considered for the fourth- and fifth-year renewal options. The incumbent is identified as Sterling/First Advantage.

Classification Codes
NAICS561611Investigation and Personal Background Check Services
PSCR615SUPPORT- ADMINISTRATIVE: BACKGROUND INVESTIGATION
Smart Codes
background check servicesemployee screeningcontractor screening
Specifications
Service Only
Timeline
Aug 10, 2026 04:00 PM-Broadcast Date
Aug 28, 2026 09:00 PM-Questions Due Date
Sep 15, 2026 06:00 PM-Proposal Due Date
Requirements
Not required
Required
  • Minimum 3 references
  • Client point of contact required for each reference
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