Emergency Medical Services Collection Agency Services

Lake County, Florida is seeking collection agency services for Lake County Fire Rescue emergency medical services fees, employee-related reimbursements, billing, claims processing, and related reporting under an indefinite-quantity contract.

Lake County > Office of Procurement Services


General
Open
26-309
Sep 23, 2026 12:00 PM
1 year base + 2 × 2 years options
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Original Solicitation Links
Contact
bill.ponko@lakecountyfl.gov
+13523439839
315 West Main Street, Tavares, FL, USA
Submission Instructions
Online
Description

Lake County, Florida is soliciting a collection agency to collect fees and costs associated with medical services provided by Lake County Fire Rescue, including emergency medical services reimbursements and amounts owed by current or former employees. The contractor will perform billing, claims filing, invoicing, payment processing, account research and skip-tracing, patient and payer communications, returned-mail handling, payment-plan negotiations, probate and bankruptcy monitoring, customer service, and litigation referrals subject to County approval. The contractor must provide secure billing and payment access, electronic and paper billing, reporting, records management, multilingual customer service in English and Spanish, HIPAA-compliant systems and procedures, a HIPAA compliance officer, a continuity of operations plan, disaster recovery capabilities, annual and monthly reports, and required training. The proposal must include the County's submission form, law-compliance affidavit, pricing sheet, references, collection-agency registration and licensing documentation, W-9, Sunbiz registration proof, pricing support, proposed solution, continuity plan, report sample, HIPAA compliance officer resume, Notice of Privacy Practices sample, financial stability statement, litigation information, insurance evidence, and any applicable addenda. The contract is an indefinite-quantity arrangement with no guaranteed usage or expenditure, consisting of an initial one-year term and two optional two-year renewal terms.

Classification Codes
NAICS561440Collection Agencies
PSCR705Debt Collection Services
Smart Codes
medical debt collectionems billing serviceshipaa compliance services
Specifications
Service
Timeline
Sep 10, 2026-Questions Due Date
Sep 23, 2026-Proposal Submission Deadline
Sep 23, 2026-Solicitation Opening (optional)
Interested parties may listen to the 3:01 P.M. solicitation opening by calling 1-321-332-7400, Conference ID 971 920 36#, or by using the Microsoft Teams meeting link provided in the solicitation.
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Professional Liability and Specialty Insurance — $1,000,000.00
Required
  • Minimum 3 references
  • Within the last 5 years
  • Client point of contact required for each reference
'Collection Agencies' Opportunities
Accounts Receivable Collection Services

The City of Red Deer is seeking proposals for collection services under a two-year agreement with up...

Due in 19 daysCity of Red Deer
Collection Services

James Madison University is seeking collection services under RFP FDC-1264, with the resulting coope...

Due in 5 daysJames Madison University
Delinquent Tax Collection Services

The City of El Paso is seeking delinquent tax collection services under Request for Proposal 2027-00...

Due in 18 daysEl Paso
Municipal Debt Collection Services

The City of Lemon Grove is seeking an experienced debt collection agency to recover unpaid municipal...

Due in 6 daysCity of Lemon Grove > Purchasing Department
Collection Services

James Madison University is seeking proposals for collection services under a cooperative agreement ...

Due in 3 daysJames Madison University
Insurance Collection Services for High-Dollar Accounts

SUNY Upstate Medical University is seeking a certified New York State business to provide insurance ...

Due in 5 daysSUNY > Upstate University Hospital
Delinquent Tax Collection Services

McAllen Independent School District is requesting qualifications from firms to provide collection se...

Due in 6 daysMcAllen Independent School District
2026-16 EMS Collection Services

Cole County, Missouri is seeking a single collection agency to recover delinquent EMS accounts, with...

Due in 6 daysCole County
Electronic Citation Management and Collection Services

Cosumnes Community Services District is seeking an electronic citation management system and related...

Due in 6 daysCosumnes Community Services District
Motor Vehicle Tax Compliance Services

The City of Stamford is seeking proposals for motor vehicle tax compliance services, with proposals ...

Due in 5 daysStamford Downtown Special Services District > City of Stamford
Student Loan Billing and Collection Support Services

The Kansas Board of Regents is seeking a vendor to provide outsourced student loan billing, servicin...

Due in 19 daysKansas
Affordable Housing Property Management Services

The Town of Drayton Valley is seeking property management services for its 27-unit affordable housin...

Due in 5 daysDrayton Valley
Comprehensive Banking Services

Cleveland State University is seeking proposals for comprehensive banking services, with responses d...

Due in 23 daysCleveland Institute of Art
Collection Services for Student Loans and Accounts Receivable

The State University of New York Student Loan Service Center is seeking two collection agencies to c...

Due in 3 daysSUNY > University at Albany
Audit and Accounting Services Prequalification

The University of Hawaiʻi is seeking certified public accountants to submit qualifications and lette...

University of Hawaii
Annual Financial Audit Services

Rock Region METRO is requesting qualifications from professional accounting and auditing firms to pr...

METRO
Primary Depository Services

The City of League City is seeking an eligible financial institution with a branch or main office wi...

Due in about 1 monthCity of League City
Financial Audit and Tax Services

Squamish Nation and Hiyam Housing are seeking financial audit, tax compliance, financial reporting, ...

Due in 6 daysSquamish Indian Band > Hiyam Housing
Banking Services

The Lycoming-Clinton Joinder Board is seeking proposals from qualified banking institutions for depo...

Due in 13 daysLycoming County
Trash and Recycling Collection Services

The City of Waltham is seeking electronic quotes for trash and recycling collection and transportati...

Due in 2 monthsCity of Waltham > Purchasing Department
Nursing Home Debt Recovery Legal Support

Wayne County is seeking professional legal support for nursing home debt recovery, including collect...

Due in about 1 monthClinton County > Treasurer's Office
Statewide Trash, Recycling, and Food Scrap Collection Services

The State of Vermont is seeking one or more contractors to provide trash removal, recycling, food sc...

Due in 3 daysVermont > Department of Buildings and General Services > Office of Purchasing and Contracting
Class 2 Solid Waste Collection Services

Botetourt County, Virginia, is seeking proposals for one or more nonexclusive franchises to provide ...

Due in 9 daysBotetourt County
External Accounting Support Services

The City of Douglas is requesting proposals for external accounting support services, including mont...

Due in 5 daysCity of Douglas
Opportunities Near Orlando, Florida
Stormwater Pipe Slip Lining Rehabilitation

Orange County, Florida, is seeking a contractor for stormwater pipe rehabilitation, including RICIPP...

Due in 10 daysOrange County > Administrative Svcs., Procurement Division
Educational and Classroom Learning Materials, Equipment, and Supplies

The Early Learning Coalition of Orange County is seeking bids for educational and classroom learning...

Early Learning Coalition of Orange County
Background Check Services

The Orlando Utilities Commission is seeking a qualified supplier to provide background check service...

Due in 3 daysOrlando Utilities Commission
CR 565/Villa City Road Reconstruction and Resurfacing

Lake County, Florida, is seeking sealed bids for roadway reconstruction and resurfacing on 7.209 mil...

Due in 5 daysLake County > Office of Procurement Services
Synthetic Training Environment Virtual Software

The U.S. Army is seeking mature virtual training software and related integration, hardware-in-the-l...

Due in 16 daysUnited States of America > DEPT OF DEFENSE > DEPT OF THE ARMY > W6QK ACC-APG-ORLANDO (ACC-APG)
Surplus Property Auction Services

Lake County, Florida, is seeking a contractor to provide auction services for County surplus propert...

Due in 5 daysLake County > Office of Procurement Services
Orange County Traffic Signal Upgrade Phase I and Phase II

Orange County, Florida, is seeking sealed electronic bids for a two-phase traffic signal upgrade pro...

Due in 5 daysOrange County
Gopher Tortoise Recipient Site Services

The Florida Department of Transportation's Florida's Turnpike Enterprise is seeking one or more perm...

Due in 2 daysFlorida Department of Transportation > Florida's Turnpike Enterprise
Payroll Services

The Early Learning Coalition of Orange County is seeking proposals for payroll services, with the RF...

Early Learning Coalition of Orange County
South Doverplum Avenue Water Main Project

Toho Water Authority is seeking sealed bids for the WIFIA-funded South Doverplum Avenue Water Main P...

Due in 5 daysToho Water Authority
On-Site Fee Accounting Services

The Orlando Housing Authority is seeking proposals for full-time, on-site fee accounting services to...

Due in about 1 monthOrlando Housing Authority
Utilities HVAC Maintenance and Repairs

Orange County, Florida, is seeking contractors for five years of preventive HVAC maintenance, filter...

Due in 17 daysOrange County > Administrative Svcs., Procurement Division
HOPWA Facility-Based Assisted Living Housing Assistance

Orange County Health Services Department is requesting proposals for facility-based HOPWA housing as...

Due in 11 daysOrange County > Health Services Department
Compressed Gas Supply and Cylinder Services

Lake County, Florida, is seeking a contractor to provide medical, industrial, specialty, and welding...

Due in about 1 monthLake County > Office of Procurement Services
Red-Light Camera Traffic Infraction Detector System

The City of Orlando is seeking a contractor to provide, install, maintain, and operate red-light cam...

Due in 5 daysCity of Orlando > Procurement and Contracts Division
Chiller Eddy Current Testing Services

The Orlando Utilities Commission is seeking qualified suppliers to perform as-needed eddy current ex...

Due in 20 daysOrlando Utilities Commission
Recovered Materials Processing Services

Orange County, Florida, is seeking one contractor to provide long-term recovered materials processin...

Due in 19 daysOrange County > Procurement Division
AP Math, Computer Science, and World Languages Instructional Materials Adoption

Lake County Schools is seeking instructional materials for AP Math, AP Computer Science, and AP Worl...

Lake County Schools
Hydraulic Dredging Services

The City of Orlando is seeking qualified firms to provide as-needed hydraulic dredging, sediment rem...

Due in 10 daysCity of Orlando > Procurement and Contracts Division
On-Call Solid Waste and Environmental Engineering Services

Lake County, Florida, is seeking qualified consultants for on-call solid waste and environmental eng...

Due in 18 daysLake County > Office of Procurement Services
John Young Parkway ITS Design Services

Orange County, Florida, is seeking professional design services to upgrade intelligent transportatio...

Due in 3 daysOrange County > Administrative Svcs., Procurement Division
Commercial Janitorial Supplies and Ordering System

Lake County, Florida, is seeking a vendor to supply and deliver commercial janitorial supplies throu...

Due in about 1 monthLake County > Office of Procurement Services
Regional LNG Production and Storage Facility at Kennedy Space Center or Cape Canaveral Space Force Station

NASA Kennedy Space Center, in coordination with the United States Space Force, is seeking informatio...

Due in 9 daysUnited States of America > NATIONAL AERONAUTICS AND SPACE ADMINISTRATION > NASA KENNEDY SPACE CENTER
CR 565/Villa City Road Safety Improvements

Lake County, Florida, is seeking sealed bids for construction and safety improvements on approximate...

Due in 5 daysLake County > Office of Procurement Services