Rental Supplement Administration and Case Management

Erie County Department of Social Services is seeking an agency to administer rental supplements and provide in-person case management for approximately 300 households annually under New York State's Rental Supplement Program.

Erie County


General
Open
2026-054VF
Nov 05, 2026 08:00 PM
Oct 12, 2026 12:01 PM
$3,797,076.00
1 year
Minority-Owned BusinessWoman-Owned BusinessService-Disabled Veteran-Owned Business
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Original Notices
Lancaster/Depew Bee — Erie County County, New YorkOct 8, 2026

ERIE COUNTY REQUEST FOR PROPOSAL The Erie County Department of Social Services is seeking proposals from qualified agencies to provide Rental Supplements and Case Management. The RFP #2026-054VF can be found at http://www.erie.gov and a complete copy of the package can also be obtained by contacting Carrie Godfrey at 716-858-6086, or via Carrie. Godfrey@erie.gov [Godfrey@erie.gov]. All correspondence, communications and/or contact with the County in regard to any aspect of this proposal shall be with the ECDSS contact person listed on the specific RFP. Prospective proponents, or their representatives, shall not make contact with or communicate with any representatives of the County, including employees and consultants, other than the designated person in regard to any aspect of this proposal. Sealed bids are due to the Erie County Department of Social Services by 4:00 p.m. (EST) on November 5, 2026. Erie County reserves the right to reject any and all proposals and waive any informality. Karen Rybicki, Commissioner of Social Services

Contact
carrie.godfrey@erie.gov
+17168586086
95 Franklin Street, Buffalo, NY, USA
Submission Instructions
OnBase Unity Form
Appendix A, Appendix B, Appendix C
Description

Erie County Department of Social Services is seeking a qualified agency to administer the New York State Rental Supplement Program beginning April 1, 2027. The selected provider will determine eligibility within 30 days of referral, substantiate claims, notify applicants, issue rental supplement payments to landlords, and provide local, in-person case management to individuals and families experiencing homelessness or facing imminent loss of housing. Approximately 300 households are expected to be served annually. The provider must assist with applications and documentation, coordinate with landlords, support housing retention and long-term housing planning, manage eligibility changes and potential fraud, maintain records for at least six years, submit quarterly payment reports, and use culturally sensitive, trauma-informed, and solution-focused practices. The available vendor funding is $3,797,076 from a total state allocation of $3,874,568, with administrative costs capped at 15% of the direct service program budget. Proposals must be submitted as separate Appendix A, B, and C documents. Appendix A is the buyer-provided Proposal to Provide Service form and includes extensive program, service-delivery, cultural-competency, performance-measurement, staffing, and budget narratives, along with Schedule A: Proposer Certification. Appendix B contains the signed fiscal certification and budget forms. Appendix C requires the most recent independent CPA audit, management letter, and officer and board listing.

Classification Codes
NAICS624229Other Community Housing Services
PSCAK16HOUSING - MANAGEMENT AND SUPPORT
Smart Codes
rental assistance administrationhomeless case managementhousing stability services
Specifications
Service Only
Timeline
Oct 5, 2026-Issue Date
Oct 14, 2026 08:00 PM-Questions Due Date
Oct 15, 2026 05:00 PM-RFP Informational Meeting (optional)
Meeting number: 2495 268 4265; password: UvURMpVg247; join by phone: +1 716-858-2250 or +1 415-655-0003; video: 24952684265@webex.com.
Oct 16, 2026-Questions and Answers Posted
Nov 05, 2026 09:00 PM-Proposal Due Date
Jan 1, 2027-Selection Made
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Umbrella/Excess — $1,000,000.00
  • Automobile Liability — $1,000,000.00
  • Professional Liability — $5,000,000.00
  • Workers' Compensation
Scored
  • Minimum 3 references
  • Client point of contact required for each reference
Location
Local Preference:Local Requirement
Documents
TitleDate Posted
rfp101226xOct 12, 2026 12:01 PM
rental-supplement-program-appendix-a.docx-
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