Utility Operations Support Services

Cumberland County is seeking qualified firms for scheduled and on-call utility operations support, including meter reading, utility inspection, water and sewer repair training, fire hydrant services, and utility plan review.

Cumberland County > Public Utilities Department


General
Open (open)
600600UTE
Oct 05, 2026 06:00 PM
Sep 22, 2026 12:16 PM
1 year
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
ahall@cumberlandcountync.gov
Submission Instructions
Mail
Public Utilities Department, 698 Ann Street, Fayetteville, NC 28301

or

Email
Description

Cumberland County is soliciting proposals for scheduled and on-call utility operations support. The scope includes residential, commercial, and industrial water meter reading; water distribution and wastewater collection project inspection; hands-on water and sewer line repair training for County staff; fire hydrant installation, inspection, testing, maintenance, and repair; and limited advisory utility plan review. Emergency and on-call support may also be included, with proposers required to identify availability, mobilization times, minimum charges, and escalation contacts. The selected firm must provide qualified supervision and personnel, vehicles, tools, equipment, communications, documentation, and incidental materials. Mandatory qualifications include active North Carolina A-Distribution and Grade IV Collections certifications among proposed key staff, at least 10 years of comparable public-utility experience, adequate staffing capacity, applicable licenses and safety training, and insurance meeting final County requirements. Proposals must include technical and management information, personnel credentials, comparable references, an implementation and transition plan, exceptions, required County forms and certifications, and a separate cost proposal with fully burdened rates and related charges.

Classification Codes
NAICS221310Water Supply and Irrigation Systems
PSCM245Operation of Water Supply Facilities
Smart Codes
utility operations supportwater meter readingfire hydrant maintenance
Specifications
Service Only
Timeline
Sep 28, 2026 06:00 PM-Questions Due
Oct 05, 2026 06:00 PM-Proposal Due
Requirements
Required
Scored
  • Minimum 3 references
  • Within the last 5 years
  • Client point of contact required for each reference
No
Documents
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