Non-Emergency Medical Transportation Services
Cuyahoga County > Department of Purchasing > Stillwater Center
Original Solicitation Links
PP-2026-0058
]non-emergency medical transportation
Contact
Submission Instructions
Description
Montgomery County is seeking one or more providers to furnish non-emergency medical transportation for Stillwater Center residents with developmental disabilities and significant medical needs. The scope includes approximately 1,040 one-way trips annually, including wheelchair and stretcher transportation, trips within and outside the county, early-morning appointments, timely arrival and return transportation, and vehicles equipped to accommodate oxygen, feeding tubes, ventilators, suction, and other critical medical equipment. Providers must maintain clean, accessible vehicles; qualified drivers and backup personnel; required permits, licenses, inspections, background checks, and training; HIPAA-compliant operations; GPS and service-monitoring capabilities; and reliable scheduling, dispatch, communication, accident-response, grievance, and contingency procedures. Vendors must be able to bill applicable Medicaid, Medicare, and other third-party insurers for eligible services. The initial term is two years, with up to three additional one-year options. Proposals require pricing, organizational and staffing information, fleet details, service history, references, driver-management and accident procedures, grievance procedures, proof of insurance or an insurer's confirmation of coverage availability, a provider manual, and responses to the County's electronic proposal questions and forms. A mandatory virtual pre-proposal meeting is required, and proposals must be submitted electronically through the County's OpenGov Procurement portal.
Classification Codes
Smart Codes
Specifications
Timeline
Requirements
- General Liability — $1,000,000.00
- Workers Compensation
- Minimum 3 references
- Client point of contact required for each reference
Documents
| Title | Date Posted |
|---|---|
| A - MOCO Sample Agreement | Jun 05, 2026 09:47 AM |
| Non-Emergency_Medical_Transportation.pdf | Sep 25, 2026 07:30 AM |
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