Dial-A-Ride, Paratransit Subsidy, and Microtransit Services

The City of Norwalk is seeking qualified transportation providers for advanced reservation and on-demand dial-a-ride subscription services, a paratransit user-side subsidy transportation program, and microtransit service for Norwalk Transit System, with proposals permitted for one or more parts.

City of Norwalk


General
Open
RFP 27-879
Dec 11, 2026 06:00 PM
Sep 17, 2026 02:47 PM
3 years base + 2 × 1 year options
Disadvantaged Business
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
jwelde@norwalkca.gov
+15629295600
East Imperial Highway, Norwalk, CA, USA
Submission Instructions
Description

The City of Norwalk is soliciting proposals from qualified and experienced transportation providers for three service parts for Norwalk Transit System: Advanced Reservation Dial-A-Ride Subscription Services (Part A), the Paratransit User-Side Subsidy Transportation Program (Part B), and Microtransit Service (Part C). Proposers may submit proposals for one or more parts. The opportunity is an electronic RFP for transit and transportation management services. The updated posting identifies the response documents and price files for each service part, along with one set of other forms and certifications. No pre-bid meeting is scheduled; online questions are accepted through the stated Q&A deadline.

Classification Codes
NAICS485991Special Needs Transportation
PSCV226Taxicab Services
Smart Codes
paratransit transportationmicrotransit servicesdial-a-ride services
Specifications
Supply & Service
Timeline
Sep 17, 2026-Bid Posted Date
Oct 30, 2026 12:00 AM-Q&A Deadline
Dec 11, 2026 07:00 PM-Bid Due Date
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability — $1,000,000.00
  • Workers' Compensation
  • Employer's Liability — $1,000,000.00
  • Sexual Abuse and Molestation — $1,000,000.00
  • Umbrella or Excess Liability — $2,000,000.00
  • Cyber Liability/Technology E&O — $1,000,000.00
  • Fidelity/Crime — $1,000,000.00
Required
  • Minimum 5 references
  • Client point of contact required for each reference
Documents
TitleDate Posted
Other Forms and CertificationSep 17, 2026 07:46 AM
Price Sheet for Part A 27-879Sep 17, 2026 07:46 AM
Proposal Questionnaire Part A DAR 27-879Sep 17, 2026 07:46 AM
Price Sheet for Part B 27-879Sep 17, 2026 07:46 AM
RFP 27-879Sep 17, 2026 07:46 AM
Bid Documents for Microtransit Service Part CSep 17, 2026 07:46 AM
Bid Documents for DAR Part A 27-879Sep 17, 2026 07:46 AM
Bid Documents for User Side Subsidy Part BSep 17, 2026 07:46 AM
Proposal Questionnaire Part B 27-879Sep 17, 2026 07:46 AM
Proposal Questionnaire Part C 27-879Sep 17, 2026 07:46 AM
Price Sheet for Part C 27-879Sep 17, 2026 07:46 AM
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