After-Hours Non-Emergency Transportation Services

Albany County Department of Social Services is seeking a professional transportation provider for after-hours, non-emergency transportation of individuals and families experiencing homelessness throughout Albany County and the Greater Capital District.

Albany County > Department of General Services > Purchasing Division


General
Open
RFP 2026-140
Oct 30, 2026 08:30 PM
Oct 08, 2026 08:00 PM
$25,000.00
1 year base + 2 × 1 year options
Request for Proposal (RFP)
Local
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Original Solicitation Links
Contact
pamela.oneill@albanycountyny.gov
+15184477140
112 State Street, Albany, NY, USA
Submission Instructions
Mail
Pamela O Neill, Albany County Purchasing Agent, 112 State Street, Room 820, Albany, New York 12207
Description

Albany County Department of Social Services seeks a transportation provider to deliver safe, reliable, non-emergency transportation for individuals and families experiencing homelessness, including people with mobility or disability issues and passengers carrying personal belongings. Services include transportation to emergency shelters, hotel or motel placements, and other designated locations throughout Albany County and, when authorized, the Greater Capital District. After-hours service is required from 4:00 p.m. to 12:00 a.m. Monday through Friday and from 8:00 a.m. to 12:00 a.m. on weekends and holidays, with occasional requests during regular business hours. The provider must supply qualified and licensed drivers, modern and maintained vehicles, tracking and mileage systems, scheduling and contingency plans, driver training, reporting, and approximately 20 rides per month. The proposal must include qualifications, relevant experience, references, financial statements, an implementation plan, cost proposal, and required certifications and questionnaires. Total proposal costs may not exceed $25,000.

Classification Codes
NAICS485991Special Needs Transportation
PSCV226Taxicab Services
Smart Codes
non-emergency transportationparatransit transportationpassenger shuttle services
Specifications
Service
Timeline
Oct 08, 2026 08:00 PM-Publication Date
Oct 26, 2026 04:00 PM-Questions Due Date
Oct 30, 2026 08:30 PM-Proposal Submission Deadline
Requirements
Required
  • Automobile Liability — $500,000.00
  • General Liability — $1,000,000.00
  • Professional Liability — $1,000,000.00
  • Workers' Compensation and Employer's Liability
Scored
  • Minimum 2 references
  • Client point of contact required for each reference
No
Documents
TitleDate Posted
RFP 2026-140.pdfOct 08, 2026 05:55 PM
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