Full-Service Laundry and Uniform Rental Program

The City of Phoenix Water Services Department is seeking a contractor for a five-year full-service laundry, uniform rental, repair, pickup, delivery, locker, and electronic tracking program across its facilities.

City of Phoenix > Water Services Department


General
Open (open)
RFP GGS-26-0384
Oct 22, 2026 09:00 PM
Oct 01, 2026 03:28 PM
5 years
Request for Proposal (RFP)
Local
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Original Solicitation Links
Contact
phillip.lair@phoenix.gov
+16022563343
200 West Washington Street, Phoenix, AZ, USA
Submission Instructions
Description

The City of Phoenix Water Services Department is soliciting a contractor to provide a full-service laundry and rental program for employee uniforms and related textiles. The scope includes inventory management; laundering, finishing, decontamination, and repair of regular, flame-resistant, and arc-rated garments; rental of dust mops, door mats, towels, washcloths, and related items; replacement of damaged or lost items; and rental lockers or racks. The contractor must provide scheduled pickup and delivery, laundry bags, item counts, receipts, customer service, monthly reporting, and transition support from the existing provider. The program also requires an electronic barcode or RFID tracking system with item-level identification, repair tracking, automated notifications, reporting, audit history, employee and facility identifiers, and at least three years of historical data. Services must support numerous Water Services facilities, comply with applicable safety and sanitation requirements including OSHA standards and ASTM F1449 for flame-resistant garments, and include equipment installation, background screening, and ongoing operational coordination. Proposals must include pricing for all four groups and detailed narrative responses addressing service methods, contamination handling, tracking technology, quality assurance, transition, staffing, training, and relevant public-sector experience.

Classification Codes
NAICS812332Industrial Launderers
PSCS209Laundry and DryCleaning Services
Smart Codes
industrial laundry servicesuniform rental servicestextile tracking systems
Specifications
Supply & Service
Timeline
Oct 1, 2026-Solicitation Issue Date
Oct 08, 2026 05:00 PM-Pre-Offer Conference (optional)
Meeting number: 2343 613 7847; password: FQi9c7hgU8Z; join by phone: +1 415-655-0001; video address: 23436137847@cityofphoenix.webex.com
Oct 16, 2026 12:00 AM-Written Inquiries Due Date
Oct 22, 2026 09:00 PM-Offer Due Date
Requirements
Required
  • Commercial General Liability - General Aggregate — $4,000,000.00
  • Commercial General Liability - Products-Completed Operations Aggregate — $2,000,000.00
  • Commercial General Liability - Personal and Advertising Injury — $2,000,000.00
  • Commercial General Liability - Each Occurrence — $2,000,000.00
  • Automobile Liability — $1,000,000.00
  • Workers' Compensation - Employers' Liability Each Accident — $1,000,000.00
  • Workers' Compensation - Employers' Liability Disease Each Employee — $1,000,000.00
  • Workers' Compensation - Employers' Liability Disease Policy Limit — $1,000,000.00
Required
  • Client point of contact required for each reference
Documents
TitleDate Posted
Full-Service_Laundry_and_Rental_Program.pdfOct 01, 2026 03:28 PM
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