Off-Site Medical Transcription Services

The Department of Veterans Affairs is seeking a Service-Disabled Veteran-Owned Small Business to provide remote, U.S.-based medical transcription services for multiple facilities in its VISN 22 network.

United States of America > VETERANS AFFAIRS, DEPARTMENT OF > 262-NETWORK CONTRACT OFFICE 22 (36C262)


General
Open
36C26226Q1138
Oct 16, 2026 08:00 PM
Sep 27, 2026 01:26 AM
1 year base + 4 × 1 year options
Service-Disabled Veteran-Owned Business
Request for Proposal (RFP)
Federal
Public Trust
Ask AI about this solicitation
Original Solicitation Links
Contact
diana.mcinnis@va.gov
+19516014352
650 East Indian School Road, Phoenix, AZ, USA
Description

The Department of Veterans Affairs is preparing a solicitation for off-site medical transcription services supporting seven facilities in its VISN 22 network: Albuquerque, Amarillo, Big Spring, El Paso, Phoenix, Prescott, and Tucson. The contractor must provide personnel, equipment, software, toll-free dictation access, secure communications, backup systems, and remote workstation infrastructure. All transcription and verification must be performed in the United States by U.S. citizens, and the contractor must support HIPAA, VA security, Privacy Act, FISMA, and related requirements. Services will operate 24 hours per day, 365 days per year, with turnaround requirements of two hours for designated STAT dictations, four hours for history and physical assessments, six hours for operative and related reports, and 24 hours for other medical reports. The system must interface with VistA through the VA VPN and support batch uploads, online entry, reporting, quality control, visible-black-character billing, data retention, security monitoring, and facility training. The notice identifies a base period plus four option periods and states that the solicitation is expected to be posted the week of September 28, 2026.

Classification Codes
NAICS561410Document Preparation Services
PSCR699Other Administrative Support Services
Smart Codes
medical transcription serviceshipaa-compliant transcriptionvista integration services
Specifications
Service Only
Timeline
Sep 27, 2026-Published Date
Oct 16, 2026 08:00 PM-Response Date
Oct 31, 2026-Inactive Date
Requirements
Required
No
Location
RemoteThis work may be performed remotely.
Documents
TitleDate Posted
36C26226Q1138.docxJul 12, 2026 12:00 PM
S02 36C26226Q1138 Pre Solicitation Medical Transcription.docxSep 26, 2026 12:00 PM
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