Correctional Facility Video Visitation System

Palm Beach County is seeking vendor information on a complete video visitation system, including installation, operation, maintenance, and onsite and remote visitation capabilities, to inform a future procurement.

Palm Beach County > Public Safety Department


General
Open (open)
RFI-680-2027-001
Nov 30, 2026 10:00 PM
Nov 06, 2026 12:00 PM
Request for Information (RFI)
Local
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Original Solicitation Links
Contact
djuhe1@pbc.gov
+15616166826
50 South Military Trail, West Palm Beach, FL, USA
Submission Instructions

or

Mail
David Juhe, Procurement Manager, Palm Beach County Procurement Department, 50 S. Military Trail, Suite 110, West Palm Beach, FL 33415
Description

Palm Beach County is gathering information about complete inmate video visitation and communication platform solutions for its correctional facilities. Requested capabilities include remote and onsite video visits, visitation kiosks, attorney and professional visits, secure messaging and document sharing, scheduling and approval workflows, monitoring and recording, audit tools, and integration with inmate management systems. Vendors are also asked to describe software, hardware, infrastructure, implementation, training, technical support, system architecture, security and regulatory compliance, performance, reporting, and operational models, including options that could avoid direct County costs.

Classification Codes
NAICS922140Correctional Institutions
PSCR307AUTOMATED INFORMATION SYSTEM SVCS
Smart Codes
video visitation systemsinmate communication platformscorrectional facility monitoring
Specifications
Supply & Service
Timeline
Nov 6, 2026-Issue Date
Nov 17, 2026 10:00 PM-Questions Due
Nov 30, 2026 10:00 PM-Response Deadline
Requirements
Informational
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