Incident Response and Digital Forensic Services
University of Iowa
Original Solicitation Links
Request for Qualifications - Sealed-18655
]incident response & digital forensic services
Contact
Submission Instructions
Description
The University of Iowa seeks qualified suppliers to provide incident response and digital forensic services through a cybersecurity response retainer. Services include rapid response to critical and high-severity incidents, ransomware and data-breach investigations, threat containment, evidence preservation, forensic acquisition and analysis, cloud and email investigations, recovery support, executive communications, regulatory support, and post-incident remediation recommendations. The supplier must support environments including Windows, Linux, macOS, virtual machines, Microsoft Azure, Microsoft 365, Entra ID, AWS, Google Workspace, Exchange Online, mobile devices, research computing, healthcare systems, and operational technology. The supplier must provide an initial response within four hours for critical and high-severity incidents, begin work within 24 hours of the initial response, maintain 24-hour coverage during active incidents, and deliver a final report within 15 business days after investigative activities conclude. Required capabilities include chain-of-custody documentation, secure evidence handling, relevant incident-handler certifications or equivalents, three client references, audited financial statements and annual reports for the previous two years, a detailed technical and fee proposal, and an example of incident deliverables. The agreement has an initial one-year term with four possible one-year extensions, and the University expects an initial retainer of approximately 200 hours.
Classification Codes
Smart Codes
Specifications
Timeline
Requirements
- Employer's Liability — $500,000.00
- Commercial General Liability — $1,000,000.00
- Commercial Automobile Liability — $1,000,000.00
- Umbrella Liability — $1,000,000.00
- Errors and Omissions / Professional Services Liability / Cyber Liability — $1,000,000.00
- Minimum 3 references
- Client point of contact required for each reference
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