Human Resources, Payroll, Time, Labor, and Leave Services

The Texas Health and Human Services Commission is seeking an eight-year contractor to provide managed human resources, payroll, time, labor, and leave services for approximately 50,000 state employees.

Texas > Health and Human Services Commission > Procurement and Contracting Services


General
Open (posted)
HHS0017150
Nov 30, 2026 04:30 PM
Oct 21, 2026 12:00 PM
8 years
Request for Proposal (RFP)
State
Ask AI about this solicitation
Contact
stacy.elizondo@hhs.texas.gov
+15121111111
1100 West 49th Street, Austin, TX, USA
Submission Instructions

All of the following are required.

Step 1

Online Bid Room (portal URL not stated)

Step 2 — any one of

Mail
Health and Human Services Commission, ATTN: Response Coordinator, Tower Building, Room 108, 1100 W. 49th St., MC 2020, Austin, TX 78756

or

Mail
Health and Human Services Commission, ATTN: Response Coordinator, Procurement & Contracting Services Building, 1100 W. 49th St., MC 2020, Austin, TX 78756
Description

The Texas Health and Human Services Commission (HHSC), on behalf of HHSC, the Department of State Health Services, the Department of Family and Protective Services, and the Cancer Prevention and Research Institute of Texas, seeks a contractor to provide managed human resources, payroll, time, labor, and leave services for approximately 50,000 state employees. Services include operating HR and payroll processes; employee support and call center operations; reporting; records management; training support; and related administrative functions. The contractor will administer, maintain, and support the agencies' existing CAPPS HCM/PeopleSoft environment and related technologies, including approved enhancements, interfaces, reporting, case management, knowledge management, and call center tools. The procurement is not for a replacement enterprise HR/payroll system. The contract term is eight years, with a possible additional extension of up to one year. The RFP cites historical compensation for similar contracts of approximately $13 million per fiscal year; this is historical context, not a stated budget or guaranteed compensation.

Classification Codes
NAICS541214Payroll Services
PSCR431SUPPORT- PROFESSIONAL: HUMAN RESOURCES
Smart Codes
human resources management servicespayroll processing servicesemployee call center services
Specifications
Service Only
Timeline
Oct 21, 2026-Solicitation Posting Date
Oct 26, 2026 03:30 PM-Pre-Proposal Conference (optional)
Microsoft Teams; participants must register in advance. After registration, attendees will receive the meeting link. Telephone dial-in: +1 (512) 580-4366; conference phone ID: 985 454 14#.
Oct 29, 2026 03:30 PM-Questions Due
Nov 10, 2026-Tentative Responses to Questions Posted
Nov 12, 2026 04:30 PM-Courtesy HUB Subcontracting Plan Review Deadline
Nov 30, 2026 04:30 PM-Proposal Submission Deadline
Jul 1, 2027-Anticipated Notice of Award
Aug 1, 2027-Anticipated Contract Start
Requirements
Required
Required
  • Performance Bond — 100%
Informational
  • Minimum 3 references
  • Within the last 5 years
  • Client point of contact required for each reference
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