Cloud ERP Software and Implementation Services

The City of Burbank is seeking a fully cloud-based SaaS enterprise resource planning solution and implementation, integration, training, and ongoing support services for finance, human resources, payroll, procurement, budgeting, asset management, and reporting.

City of Burbank > Water and Power Department


General
Open
IT-2026-001
Nov 12, 2026 11:00 PM
Oct 08, 2026 12:05 AM
5 years
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Original Solicitation Links
Contact
cchroust@burbankca.gov
+18182385466
301 East Olive Avenue, Burbank, CA, USA
Submission Instructions
Description

The City of Burbank is soliciting proposals for a fully cloud-based Software-as-a-Service enterprise resource planning solution to replace its Oracle EBS administrative system. The solution must support finance, accounting, human resources, payroll, procurement, supply chain, inventory, asset management, budgeting and financial planning, enterprise reporting, business intelligence, and related municipal functions, including Burbank Water and Power. The scope includes software licensing, project management, organizational change management, system design and configuration, middleware and third-party integrations, data conversion and warehousing, reporting, testing, training, knowledge transfer, cutover, go-live support, maintenance, and ongoing managed services. Offerors must propose both the software and implementation services, identify participating firms and contracting entities, demonstrate specified public-sector ERP experience and minimum qualifications, and provide three client references. The resulting contract is expected to have an initial five-year term with extension options. Proposals must be submitted in three packages covering the primary technical proposal, price proposal, and minimum qualifications.

Classification Codes
NAICS513210Software Publishers
PSCDA10Support services, delivered as a service contract (SaaS or Subscription) involved with the analysis, design, development, code, test and release packaging services associated with application development projects, as well as off-the-shelf Business software.
Smart Codes
erp software implementationcloud software integrationpayroll software services
Specifications
Supply & Service
No
Timeline
Oct 7, 2026-RFP Issuance
Oct 14, 2026 08:30 PM-Pre-Proposal Conference (optional)
Oct 27, 2026 12:00 AM-Questions and Clarifications Due
Oct 30, 2026-Responses to Questions Provided
Nov 13, 2026 12:00 AM-Proposal Due Date
Requirements
Required
  • Commercial General Liability — $2,000,000.00
  • Commercial Automobile Liability — $1,000,000.00
  • Workers' Compensation Employer's Liability — $1,000,000.00
  • Technology Errors and Omissions/Professional Liability (Cyber) — $2,000,000.00
  • Data Breach Expenses — $2,000,000.00
  • Commercial Crime Insurance, Including Computer Fraud — $2,000,000.00
Required
  • Minimum 3 references
  • Within the last 7 years
  • Client point of contact required for each reference
Yes
Documents
TitleDate Posted
Burbank ERP RFPOct 07, 2026 04:52 PM
Interfaces WorkBookOct 07, 2026 04:52 PM
Acceptance Requirements WorkBookOct 07, 2026 04:52 PM
Staffing Level of Effort WorkbookOct 07, 2026 04:52 PM
Price Proposal WorkbookOct 07, 2026 04:52 PM
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