Cloud ERP System and Implementation Services

The City of Redwood City is seeking an integrated, cloud-hosted ERP system and implementation services covering finance, procurement, human resources, payroll, budgeting, integrations, data conversion, training, and post-go-live support.

City of Redwood City


General
Open
FIN-26-03
Dec 03, 2026 11:00 PM
Sep 30, 2026 12:07 PM
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
achen@redwoodcity.org
+16507807175
1017 Middlefield Road, Redwood City, CA, USA
Submission Instructions
Email
Description

The City of Redwood City is soliciting proposals for an integrated, cloud-hosted Enterprise Resource Planning system and the professional services required to implement and support it. The scope includes finance, general ledger, procurement and contracting, accounts payable and receivable, treasury, capital and project accounting, grants, budgeting and capital improvement planning, human resources, recruitment, benefits, time entry, leave, payroll, employee self-service, performance management, risk management, learning management, and reporting. The selected proposer will provide software, project management, business-process and system design, configuration, interface development, data conversion from Oracle Cloud, reporting, testing, training, organizational change management, documentation, and post-go-live support. The City expects a phased implementation beginning in July 2027, with finance, HCM/payroll, and extended functionality phases. Proposals must include the required narrative responses and attachments, including functional requirements, interface, data-conversion, reporting, work-effort, project-management, deliverable-expectations, and price-proposal spreadsheets.

Classification Codes
NAICS541512Computer Systems Design Services
PSC7A21Business Application off-the-shelf software delivered by perpetual license, which also encompasses enterprise level software enabling mission capability and business operational support.
Smart Codes
erp softwareerp implementation servicespayroll software
Specifications
Supply & Service
Timeline
Sep 30, 2026 07:07 PM-RFP Released
Oct 20, 2026 04:00 PM-Pre-Proposal Conference (optional)
Remote only; registration is required to receive confirmation and joining information.
Oct 27, 2026 11:00 PM-Deadline for Questions
Nov 5, 2026-Answers to Questions Released
Dec 04, 2026 12:00 AM-Proposal Due Date
Dec 11, 2026-Vendor Introductory Presentations (optional)
Remote only; the schedule runs through December 17, 2026.
Jan 6, 2027-Notify Proposers Elevated to Implementation Interview and Software Demonstration Phase
Jan 26, 2027-Implementation Interviews and Software Demonstrations (optional)
On-site; the solicitation lists additional possible three-day sessions on February 2–4 and February 9–11, 2027.
Feb 19, 2027-Notify Proposers Elevated to Discovery Phase
Mar 17, 2027-Discovery Sessions (optional)
On-site; sessions continue through March 18, 2027.
Mar 22, 2027-Notify Finalist Vendor
Jun 1, 2027-City Council Meeting
Jul 1, 2027-Begin Implementation
Requirements
Scored
Yes
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