Translation Services Service-Level Agreement

Alliance for Innovation is seeking translation-service suppliers to complete a binding service-level agreement covering multilingual translation, machine translation post-editing, subtitling, dubbing, transcription, desktop publishing, quality standards, turnaround times, and service remedies.

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Sep 11, 2026 03:37 PM
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Description

This document is Appendix K, a Service Level Agreement template for Alliance for Innovation’s Translation Services RFP. It requires the awarded supplier to define covered language pairs and service types, including human translation, machine translation with post-editing, subtitling and captioning, dubbing and voice-over localization, transcription, and desktop publishing. The template establishes supplier commitments for platform uptime, response and resolution times, translation turnaround, rush surcharges, quality thresholds, re-delivery, service credits, persistent-failure termination, reporting, governance, data return, translation-memory handover, and transition assistance. It must be completed before contract execution and attached to the executed contract; commitments are binding on the awarded supplier. The document is not itself a standalone bid-submission package.

Classification Codes
NAICS541930Translation and Interpretation Services
PSCR608Translation and Interpreting Services(Including Sign Language)
Smart Codes
translation servicessubtitling and captioningtranscription services
Specifications
Service
Documents
TitleDate Posted
Appendix_K_-_SLA_TemplateSep 01, 2026 12:12 AM
Appendix K – SLA Template FESep 11, 2026 03:37 PM
'Translation and Interpretation Services' Opportunities
Language Services

SUNY Downstate Health Sciences University is announcing a sole-source award to Propio for language s...

Due in 9 days•SUNY > Downstate Health Sciences University
Marion County Interpreter and Translation Services

Marion County is seeking proposals for interpreter and translation services under RFP FI1838-26, wit...

Due in 16 days•Marion County
Translation Services RFSA

Public Services and Procurement Canada, on behalf of the Translation Bureau, is seeking qualified su...

Due in over 4 years•Government of Canada > Public Works and Government Services Canada > Translation Bureau
Statewide Interpretation and Translation Services

The California Air Resources Board is seeking a contractor to provide statewide in-person and virtua...

Due in 2 days•California > Air Resources Board
Translation and Interpretation Services

The California Air Resources Board is seeking translation, interpretation, post-edit review, and rel...

Due in 2 days•California > Air Resources Board
Translation and Interpretation Services

The California Office of Environmental Health Hazard Assessment is seeking as-needed written, webpag...

Due in 2 days•California > Office of Environmental Health Hazard Assessment > Administrative Services Division > Contracts and Business Services Branch
Interpreter and Translation Services

Marion County, Oregon, is seeking pre-scheduled and on-demand interpreter and written translation se...

Due in 16 days•Marion County
Language Interpreter and Translator Services

The City of Mesa is seeking language interpreter and translator services under RFP 2027029, with pro...

Due in 7 days•City of Mesa
Translation, Transcription, and Interpretation Services

El Paso Independent School District is seeking qualified firms to provide written translation and tr...

Due in 1 day•El Paso Independent School District
Interpreting and Translation Services

Jackson County, Missouri, is seeking interpreting and translation services for various county depart...

Due in 14 days•Jackson County > Purchasing Department
Interpreting and Translation Services

The State of Rhode Island is seeking interpreting and translation services, including language profi...

Due in over 3 years•State of Rhode Island
Interpretation and Translation Services

Jackson County, Missouri is seeking a vendor to provide on-demand interpretation and translation ser...

Due in 14 days•Jackson County
Municipal Court Interpreting and Translation Services

The City of Trenton is seeking proposals for on-site, virtual, telephonic interpreting, and translat...

Due in about 23 hours•City of Trenton > Department of Law > Division of Purchasing
District-Wide Interpreting Services

Hays Consolidated Independent School District is seeking as-needed district-wide interpreting servic...

Due in 16 days•Hays Consolidated Independent School District
Language Access and Communication Services

The City of Pittsburgh is seeking firms to provide on-site, telephone, and video interpretation, wri...

Due in 21 days•City of Pittsburgh > Office of Management and Budget
American Sign Language Interpreting Services

The United States Marine Corps is seeking a qualified contractor to provide American Sign Language i...

Due in 18 days•United States of America > DEPT OF DEFENSE > DEPT OF THE NAVY > COMMANDER (MCINCR-MCBQ)
Statewide Telephonic Non-English Interpretation Services

The Commonwealth of Pennsylvania Department of Human Services is seeking statewide, on-demand teleph...

Due in 27 days•Pennsylvania > Department of Human Services > Office of Administration > Bureau of Procurement and Contract Management
Public Health Document Translation Services

The City of Columbus is seeking professional document translation services for Columbus Public Healt...

Due in 13 days•City of Columbus > Columbus Public Health
Translation, Interpretation, and Design Services

The California ScholarShare Investment Board is seeking quotes from certified small or microbusiness...

Due in 7 days•California > ScholarShare Investment Board
Court Language Services

The Superior Court of Arizona in Maricopa County is seeking qualified providers for Spanish and less...

Due in about 2 months•Arizona > Judicial Branch of Arizona in Maricopa County
Certified Interpreting and Transliterating Services

Lone Star College System is seeking proposals for certified in-person and video remote sign language...

Due in 8 days•Lone Star College System
On-Demand Interpretation Services

The Region of Waterloo is seeking on-demand interpretation services for staff to support communicati...

Due in 20 days•Region of Waterloo
Recreation Interpreter Services

The City of Raleigh is seeking qualified vendors to provide spoken-language, American Sign Language,...

Due in 9 days•City of Raleigh > Parks, Recreation, and Cultural Resources
Public-Health Document Translation Services

Columbus Public Health is seeking qualified agencies to provide on-demand document translation servi...

Due in 13 days•City of Columbus > Columbus Public Health
Over-the-Phone and Video-Remote Interpretation Services

The City of Boston's Office of Language and Communications Access is seeking proposals for 24/7 year...

Due in 10 days•Boston > Office of Language and Communications Access
Opportunities Near Canton, Ohio
W. Tusc Corridor Roadway and Utility Improvements

The City of Canton Engineering Department is seeking bids for the W. Tusc Corridor Project, includin...

Due in 2 days•City of Canton > Engineering Department
FY2027 Community Development, HOME, and Emergency Solutions Grant Applications

The City of Canton is requesting applications for its FY2027 Community Development Block Grant, HOME...

Due in 10 days•City of Cleveland > Department of Community Development
Ceiling-Track Hoyer Lift Home Modifications

Wayne County Board of Developmental Disabilities is requesting proposals for home modifications to s...

Wayne County Board of Developmental Disabilities
Internet Access and Data Transmission Services

Canton City School District is seeking symmetrical Internet access and data transmission services sc...

Due in 3 months•Massillon City School District
Managed WAN Connectivity for Lincoln Elementary

Canton City School District is seeking a provider for fully managed, leased lit WAN connectivity bet...

Due in 3 months•Board of Education
31.342-Acre Property Lease for Golf Training and Youth Programs

The City of Canton is seeking bids to lease approximately 31.342 acres of city-owned property for go...

Due in 13 days•City of Fort Pierce > Purchasing Department
Armed Forces Career Center Office Lease

The U.S. Army Corps of Engineers is seeking approximately 4,138 usable square feet of commercial ret...

Due in 3 days•United States of America > DEPT OF DEFENSE > DEPT OF THE ARMY > W072 ENDIST LOUISVILLE (KO CONTRACTING DIVISION)
Arrowhead Golf and Event Center Management

The City of North Canton is seeking a firm to manage, operate, maintain, market, and develop the Arr...

Due in 17 days•City of North Canton > Administration Department > Parks & Recreation Department
Chittenden Road/Boston Commons Sanitary Sewer Extension

Summit County is seeking bids for a sanitary sewer extension project along Chittenden Road and Bosto...

Due in 22 days•Summit County > Purchasing
Aeration Tank Cleaning and Sludge Disposal Services

The City of Alliance is seeking bids for cleaning aeration tanks and disposing of sludge at a landfi...

City of Alliance
Janitorial Services for Transit Facilities

METRO Regional Transit Authority is seeking janitorial services at five administrative, transit, and...

Due in about 1 month•METRO Regional Transit Authority
Water Treatment Chemicals

The City of Akron is seeking bids to supply water treatment chemicals from January 1 through Decembe...

Due in 3 days•City of Akron > Purchasing Division
Homemaker/Personal Care Services - Level 1 Waiver

Wayne County Board of Developmental Disabilities is seeking a provider to deliver Homemaker/Personal...

Wayne County Board of Developmental Disabilities
HPC Services for Autistic Adult

Wayne County Board of Developmental Disabilities is seeking a female HPC provider to work with an au...

Wayne County Board of Developmental Disabilities
Group Home Residential Services - I/O Waiver

Wayne County Board of Developmental Disabilities is seeking a residential group home placement for a...

Wayne County Board of Developmental Disabilities
In-Home Complex Care Services for Adult Male

Wayne County Board of Developmental Disabilities is seeking a provider for in-home complex care serv...

Wayne County Board of Developmental Disabilities
HPC Services for Adult with Developmental Disabilities

Wayne County Board of Developmental Disabilities is seeking HPC services for a 49-year-old autistic ...

Wayne County Board of Developmental Disabilities
Lightweight Transport and Transfer Wheelchair

Wayne County Board of Developmental Disabilities is seeking quotes for a Bowhead Nano Travel Chair o...

Wayne County Board of Developmental Disabilities
Residential Respite Services - I/O Waiver

Wayne County Board of Developmental Disabilities is seeking a female provider to deliver residential...

Wayne County Board of Developmental Disabilities
24/7 HPC Services and Supervision

Wayne County Board of Developmental Disabilities is seeking a provider for 24/7 HPC services and sup...

Wayne County Board of Developmental Disabilities
Homemaker Personal Care and Residential Respite Services

Wayne County Board of Developmental Disabilities is seeking a provider for approximately 17–20 hours...

Wayne County Board of Developmental Disabilities
Adjustable Shower Bar

Wayne County Board of Developmental Disabilities is seeking an adjustable shower bar under an Indivi...

Wayne County Board of Developmental Disabilities
HPC Services - Level 1

Wayne County Board of Developmental Disabilities is seeking a Med Certified HPC provider for approxi...

Wayne County Board of Developmental Disabilities
Residential Respite Services for Adult with Developmental Disabilities

The Wayne County Board of Developmental Disabilities is seeking residential respite services for a 5...

Wayne County Board of Developmental Disabilities
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