Delaware Quitline and Tobacco Cessation Services

The Delaware Department of Health and Social Services is seeking professional services to operate the Delaware Quitline and provide telephone, online, face-to-face, pharmaceutical cessation-aid, referral, reporting, and evaluation services.

Delaware > Department of Health and Social Services


General
Open
HSS-27-007
Dec 02, 2026 06:00 PM
Sep 02, 2026 12:00 PM
1 year base + 4 × 1 year options
Request for Proposal (RFP)
State
Ask AI about this solicitation
Contact
william.ingram@delaware.gov
+13027444706
417 Federal Street, Dover, DE, USA
Submission Instructions
Description

The Delaware Department of Health and Social Services seeks a vendor to operate the Delaware Quitline, a toll-free tobacco cessation hotline providing telephone and in-person counseling. Services include counseling for tobacco users, access to trained health-care professionals, online cessation support, and a pharmaceutical cessation-aid program providing eligible participants with FDA-approved prescription cessation aids and non-prescription nicotine-replacement products such as patches, gum, and lozenges for up to eight weeks. The contractor will support Delaware's tobacco-prevention and cessation objectives, including increasing quit attempts, reducing exposure to tobacco and emerging products, and providing related participant services and program support. The submission must include a signed transmittal letter, proposal or executive summary, completed vendor forms in Appendix C, required responses to the minimum mandatory requirements, and any applicable inclusion-plan or confidentiality materials. Appendix D contains templates used in the contracting process; exceptions must be identified in the exceptions form.

Classification Codes
NAICS621420Outpatient Mental Health and Substance Abuse Centers
PSCAN26DRUGS DEPENDENCY - MANAGEMENT AND SUPPORT
Smart Codes
tobacco cessation counselingquitline call centernicotine replacement therapy
Specifications
Supply & Service
Timeline
Sep 2, 2026-Solicitation Ad Date
Sep 23, 2026-Deadline for Questions
Oct 21, 2026-Responses to Questions Posted
Dec 2, 2026-Deadline for Receipt of Proposals
Jan 7, 2027-Estimated Notification of Award
Jul 1, 2027-Estimated Project Start Date
Requirements
Required
  • Workers Compensation and Employer's Liability Insurance
  • Commercial General Liability — $1,000,000.00
  • Automotive Liability — $1,000,000.00
  • Medical/Professional Liability — $1,000,000.00
  • Miscellaneous Errors and Omissions — $1,000,000.00
  • Product Liability — $1,000,000.00
Scored
  • Minimum 3 references
  • Client point of contact required for each reference
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