Off-Site Records Storage and Retention Services

The California Department of State Hospitals is seeking a contractor to provide off-site records storage and retention services for DSH-Napa, including secure storage, retrieval, refiling, pickup, delivery, and permanent removal of confidential records.

California > Department of State Hospitals > Department of State Hospitals - Napa > General Services - Contracts


General
Open
0000040666
Nov 02, 2026 09:00 PM
Oct 15, 2026 06:40 PM
3 years base + 2 × 1 year options
Small BusinessService-Disabled Veteran-Owned Business
Invitation for/to Bid (IFB/ITB)
State
Ask AI about this solicitation
Contact
sabina.baffoe@dsh.ca.gov
+17072535337
2100 Napa Vallejo Highway, Napa, CA, USA
Submission Instructions
Mail
Department of State Hospitals - Napa ATTN: Contracts Department 2100 Napa Vallejo Highway Napa, CA 94558
Description

The California Department of State Hospitals—Napa is soliciting bids for as-needed off-site storage and retention of highly confidential patient records. The contractor must provide the equipment, materials, supplies, personnel, transportation, licenses, permits, secure storage facility, online records-management database, and related services necessary to store and manage DSH records. The scope includes initiation and permanent removal services; storage of multiple box sizes; inventory, registration, barcoding, indexing, retrieval, refiling, will-call, standard, rush, emergency, after-hours, weekend, and holiday handling; pickup and delivery; online database access and training; and transportation of records. The facility must be within 50 miles of DSH-Napa, have 24-hour interior and exterior surveillance and NFPA 232-compliant fire-prevention systems, support remote disaster-plan access and control, and comply with HIPAA requirements. The anticipated agreement term is November 14, 2026, through November 13, 2029, with two possible additional one-year extensions.

Classification Codes
NAICS493110General Warehousing and Storage
PSCS215Warehousing and Storage Services
Smart Codes
document storage servicesrecords retention servicesrecords retrieval services
Specifications
Service
Timeline
Oct 15, 2026 06:30 PM-Solicitation Published
Oct 23, 2026 12:00 AM-Deadline for Submission of Questions
Oct 24, 2026 12:00 AM-DSH Response to Questions
Nov 02, 2026 10:00 PM-Final Bid Submission Deadline
Nov 02, 2026 10:30 PM-Public Bid Opening
Nov 03, 2026 01:00 AM-Notice of Intent to Award Posted
Nov 13, 2026-Anticipated Contract Start Date
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Pollution/Environmental Impairment Liability — $1,000,000.00
  • Motor Vehicle Liability — $1,000,000.00
  • Workers' Compensation and Employer's Liability — $1,000,000.00
Required
  • Performance Bond
  • Payment Bond
Required
  • Minimum 3 references
  • Within the last 2 years
  • Client point of contact required for each reference
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