Payroll Administration Services

The MetroHealth System is seeking a provider to administer payroll services, including payroll processing, tax compliance, garnishment handling, and printing and distribution of payroll documents, under an expected three-year initial term with one-year extension options.

The MetroHealth System


General
Open
Nov 23, 2026 06:00 PM
Nov 09, 2026 12:23 PM
3 years base + 1 × 1 year option
Request for Proposal (RFP)
Local
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Description

The MetroHealth System seeks a provider to support its in-house payroll department as it implements Workday ERP, with an anticipated go-live in January 2028. Services include processing regular, off-cycle, and adjustment payrolls; calculating gross-to-net pay and related deductions and costs; supporting payment methods; providing payroll registers, reconciliation reports, and pay statements; and assisting with payroll review, corrections, funding, and employee and manager inquiries. The scope also includes calculating and remitting payroll taxes, preparing and filing tax returns and year-end reports, supporting tax-account registration and audits, and administering garnishment orders from receipt through withholding, remittance, tracking, and reporting. The provider must also describe print and distribution services for paper pay statements, checks, tax forms, and other approved documents, including production controls, delivery, confidentiality safeguards, and secure destruction. Proposals should address implementation, service levels, performance reporting, staffing, fees priced by service area, subcontracting and offshoring, information safeguards, conflicts of interest, three similar references from the past five years, requested edits to the Master Purchase Agreement, a current certificate of insurance, and confirmation that a W-9 is on file. The expected initial contract term is three years, with possible one-year extensions.

Classification Codes
NAICS541214Payroll Services
PSCR305ADP TELEPROCESSING SVCS
Smart Codes
payroll administration servicespayroll tax servicesgarnishment processing
Specifications
Service Only
Timeline
Nov 09, 2026 01:00 PM-Bid Open
Nov 10, 2026 01:00 PM-Questions Open
Nov 17, 2026 10:00 PM-Questions Due
Nov 23, 2026 06:00 PM-Proposal Submission Deadline
Requirements
Scored
  • Minimum 3 references
  • Within the last 5 years
Documents
TitleDate Posted
rfp110926xNov 09, 2026 12:23 PM
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