Electronic Payment Processing and Fraud Management

British Columbia Ferry Services Inc. is seeking an integrated electronic payment solution covering payment processing, payment gateway, fraud management, and optionally wallet and customer programs, with related implementation and support.

British Columbia Ferry Services Inc. > Supply Chain and Procurement Services


General
Open
NRFP 28-2026
Nov 30, 2026 10:00 PM
Oct 06, 2026 03:45 PM
5 years base + 5 × 1 year options
Request for Proposal (RFP)
Private
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Original Solicitation Links
[

NRFP 28-2026

]

nrfp 28-2026

Contact
procurement@bcferries.com
Description

British Columbia Ferry Services Inc. is seeking proposals for payment-related products, services, and capabilities across four categories: payment processing, payment gateway, fraud management, and wallet and programs. The core solution must address both in-person and card-not-present payment processing; proponents may also propose a separate wallet and programs solution. Proposals may combine the proponent's offering with identified partners or subcontractors. The scope includes secure acceptance, processing, protection, management, and settlement of electronic transactions, together with implementation, integration, transition, hardware rollout where applicable, and ongoing service and support. Responses must include the applicable category workbooks, pricing workbook, vendor integration library, completed submission form, and the required supply-chain labour and sustainability documents. The agreement is expected to have a five-year initial term, with up to five one-year extensions.

Classification Codes
NAICS522320Financial Transactions Processing, Reserve, and Clearinghouse Activities
PSCR710Financial Services (includes credit card services and any other financial services. See revision to description for code R703 above)
Smart Codes
electronic payment processingpayment gateway servicesfraud management systems
Specifications
Supply & Service
Timeline
Oct 6, 2026-Issue Date
Nov 06, 2026 09:00 PM-Questions Due Date
Nov 13, 2026 09:00 PM-Deadline for Issuing Addenda
Nov 30, 2026 09:00 PM-Submission Deadline
Jan 31, 2027-Anticipated Shortlisting
Feb 15, 2027-Anticipated Presentations
Mar 31, 2027-Anticipated Execution of Agreement
Requirements
Required
  • Commercial General Liability — $5,000,000.00
  • Professional Liability — $5,000,000.00
  • Cyber Risk Insurance — $5,000,000.00
Informational
Yes
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