Environmental Public Health Inspection and Permitting Software

The City of Cleveland is seeking a web-based environmental health inspection and permitting system for food, recreational water, body art, and complaint programs, with online public services, mobile capabilities, reporting, and integration with existing City software.

City of Cleveland > Department of Public Health


General
Open
Nov 16, 2026 10:00 PM
Oct 16, 2026 12:00 PM
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
rwoods@clevelandohio.gov
+12164207355
65 Erieview Plaza, Cleveland, OH, USA
Submission Instructions
Description

The City of Cleveland’s Department of Public Health, Division of Environment, seeks a web-based system to support permitting, inspections, data collection, reporting, and program management for food, recreational water, body art, and complaint programs. Required capabilities include an online public portal for applications, payments, and license tracking; online access to inspection reports; ad hoc reporting; activity-based time tracking and billing; offline mobile/tablet use; record and photo storage; alerts and workflow communications; audit logs; cloud hosting and storage; and maintenance by designated City staff. The system may integrate with existing City software, including Verint, Advantage, and Open Data Commons. The vendor must provide implementation, configuration, training, and related services, including comprehensive training materials and administrator training. Proposals must include an implementation approach and preliminary project plan, detailed implementation and recurring costs, licensing information, and pricing for additional products or services. Technical proposals must address company background, financial information, technological controls and cybersecurity, exceptions, and required City forms. Three client references are requested, and Ohio-based client references are scored. The City also requires a good-faith effort to subcontract with certified MBE, FBE, and CSB firms, with applicable participation goals and OEO schedules.

Classification Codes
NAICS513210Software Publishers
PSCF114ENVIRONMENTAL SYSTEMS PROTECTION- ENVIRONMENTAL LICENSING AND PERMITTING
Smart Codes
environmental health inspection softwarepublic health permitting softwaregovernment software integration
Specifications
Supply & Service
Timeline
Oct 16, 2026-RFP Published
Oct 23, 2026 04:00 PM-Pre-Proposal Conference (optional)
Meeting ID: 215 789 248 396 448; passcode: aN2998By. Dial-in: +1 216-306-2628,,227860066#; phone conference ID: 227 860 066#.
Oct 28, 2026 09:00 PM-Questions Due
Oct 30, 2026 01:00 PM-Vendor Demonstrations
Nov 16, 2026 10:00 PM-Proposal Submission Deadline
Requirements
Scored
  • Minimum 3 references
  • Client point of contact required for each reference
Documents
TitleDate Posted
Project DocumentOct 16, 2026 12:00 PM
#1 Food Code Marking Guide 8.28.24 FINALOct 16, 2026 12:00 PM
#2 Example ODA AuditOct 16, 2026 12:00 PM
#1 Food- FSO PermitOct 16, 2026 12:00 PM
C - Reimbursables PolicyOct 16, 2026 12:00 PM
#1 2027 Proposed FeesOct 16, 2026 12:00 PM
#1 FoodReportOct 16, 2026 12:00 PM
#1 Pool Equipment InventoryOct 16, 2026 12:00 PM
Project DocumentOct 16, 2026 12:00 PM
#1 Food License ApplicationOct 16, 2026 12:00 PM
#1 Pool ApplicationOct 16, 2026 12:00 PM
#1 Pool PermitOct 16, 2026 12:00 PM
#1 PoolReportOct 16, 2026 12:00 PM
#1 Food- RFE PermitOct 16, 2026 12:00 PM
NOTICE TO BIDDERS AND OEO SCHEDULESOct 16, 2026 12:00 PM
#2 Example ODA TransmittalOct 16, 2026 12:00 PM
NON-COMPETITIVE BID CONTRACT STATEMENT FOR CALENDAR YEAR 2026Oct 16, 2026 12:00 PM
Environmental_Public_Health_Inspection_and_Permitting_Software_(Addendum_#2_Revision).pdfOct 16, 2026 12:00 PM
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