Resident Survey Design and Administration

The City of Virginia Beach is seeking qualified firms to design and administer resident surveys using random sampling, at least two response methods, a minimum of 1,000 completed surveys, and results meeting 95% confidence with a maximum 5% margin of error.

City of Virginia


General
Open
COVB-27-101704,1
Oct 28, 2026 03:00 PM
Sep 15, 2026 04:39 PM
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Original Solicitation Links
[

RFP-128484

]

resident surveys

[

COVB-27-101704,1

]

Resident Surveys

Contact
klindback@vbgov.com
+17573854911
2401 Courthouse Drive, Virginia Beach, VA, USA
Submission Instructions

or

Mail
Purchasing Agent's Office, Purchasing Division, 2401 Courthouse Drive, 3rd Floor, Suite 3096, Virginia Beach, VA 23456
Description

The City of Virginia Beach is soliciting statements of qualifications from experienced firms to design and administer a citywide resident survey. The contractor must format the City's questions, offer English and Spanish survey options, support custom questions, use geographic and Council District sampling strategies, prevent duplicate participation, and provide at least two response methods from mail, website, and phone. The survey must achieve at least 1,000 completed responses, a 95% aggregate confidence level, and a maximum 5% margin of error. Administration is scheduled for April–May 2027, with results available in July/August 2027. Deliverables include quality assurance and control, benchmark data when applicable, Excel tabular data, cross-tabulations by key demographics, weighted and unweighted results when applicable, respondent locational data consistent with privacy practices, a public results dashboard, a formal report with an executive summary and charts, and an onsite presentation to City Council and staff. Proposals must address experience, at least five similar references from the past five years, key personnel, technical approach, work plan, staffing, quality control, communication, and public participation. The submission must include the required anti-collusion/nondiscrimination/drug-free workplace form, SWaM subcontracting participation plan forms, references form, and survey fees.

Classification Codes
NAICS541910Marketing Research and Public Opinion Polling
PSCR422Market Research and Public Opinion Services (includes telephone and field interviews, focus testing, and surveys)
Smart Codes
resident surveysrandom sampling researchstatistical analysis
Specifications
Service Only
Timeline
Sep 15, 2026-RFP Published
Oct 06, 2026 01:00 PM-Pre-Proposal Conference (optional)
Oct 21, 2026 07:00 PM-Questions Due
Oct 28, 2026 07:00 PM-Proposal Due
Requirements
Required
  • Comprehensive General Liability — $1,000,000.00
Required
  • Minimum 5 references
  • Within the last 5 years
  • Client point of contact required for each reference
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