Online Database, CRM, and Workflow System
Salt Lake County > Department of Human Services > Health Department
Original Solicitation Links
Contact
Submission Instructions
Description
Salt Lake County Health Department seeks a single vendor to provide an out-of-the-box, customizable online database, customer relationship management (CRM), and workflow management system. The solution must support centralized data management, configurable workflows and automation, reporting and dashboards, public-facing forms and information sharing, user roles and access controls, integrations, mobile access, and data portability. It must support the department’s public-records and accessibility obligations, and be capable of HIPAA-compliant functionality upon request. The vendor must provide software and licensing, implementation and configuration, migration of existing data, testing, training, technical support, and ongoing services. The system must be fully implemented and ready for use no later than May 1, 2027. Proposals must include a program response, a pricing proposal, and specified supporting materials; the program response must address the evaluation criteria and include the completed functionality exhibit. The agreement is for one year with five additional one-year renewal periods available.
Classification Codes
Smart Codes
Specifications
Timeline
Requirements
- Workers' Compensation
- Employers Liability — $1,000,000.00
- Commercial General Liability — $500,000.00
- Commercial Automobile Liability — $500,000.00
- Errors and Omissions — $1,000,000.00
- Minimum 3 references
- Client point of contact required for each reference
Documents
| Title | Date Posted |
|---|---|
| rfp1021265 | Oct 21, 2026 04:08 PM |
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