Tankless Water Heater Maintenance and Repair

The Housing Authority of the City of Allentown is seeking annual preventive maintenance, repairs, and as-needed replacement services for 169 Navien tankless water heaters at Cumberland Gardens under a three-year contract with two optional one-year extensions.

Housing Authority of the City of Allentown


General
Open (open)
Housing Authority of the City of Allentown, Lehigh County
Dec 04, 2026 03:00 PM
Oct 29, 2026 01:00 PM
3 years base + 2 × 1 year options
Invitation for/to Bid (IFB/ITB)
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Original Solicitation Links
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Housing Authority of the City of Allentown, Lehigh County

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navien tankless hot water heater preventative maintenance services

Submission Instructions
Description

The Housing Authority seeks annual preventive maintenance for 169 existing Navien tankless water heaters, along with repairs and as-needed replacement installation. Preventive maintenance includes descaling and flushing, filter and component cleaning or inspection, diagnostics and operational testing, and inspection of venting, drainage, and connections. The contractor must replace the scale inhibitor filter cartridge annually and provide service reports after visits. For replacements, the Authority supplies the Navien unit and filter system; the contractor supplies installation materials such as pipes, fittings, and valves. Repairs and parts replacement beyond the stated scope require separate quotes and Authority approval. The base contract runs for three years, with up to two optional one-year extensions. The bid package requires pricing for the base term and both extension years, and includes a separate unit price for replacement installation. The award is to the lowest responsible bidder. References for at least four similar services currently under contract or completed within the past three years, a vehicle/equipment/personnel roster, and specified Section 3 labor-hour and employment information are required with the bid.

Classification Codes
NAICS238220Plumbing, Heating, and Air-Conditioning Contractors
PSCJ045Maintenance, Repair and Rebuilding of Equipment: Plumbing, Heating, and Waste Disposal Equipment
Smart Codes
tankless water heater maintenancewater heater repairwater heater replacement installation
Specifications
Supply & Service
No
Timeline
Nov 10, 2026 06:00 PM-Pre-bid Conference (optional)
Nov 10, 2026 07:00 PM-Site Visit (optional)
Nov 20, 2026 05:00 PM-Questions Due
Nov 25, 2026 08:00 PM-Responses to Questions Issued
Dec 04, 2026 03:00 PM-Bid Submission Deadline
Requirements
Required
  • Workers' Compensation
  • Employer's Liability — $100,000.00
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability — $1,000,000.00
  • Commercial Umbrella/Excess Insurance — $5,000,000.00
Required
  • Minimum 4 references
  • Within the last 3 years
  • Client point of contact required for each reference
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