On-Demand IT Support Services

Sûreté du Québec is seeking providers for on-demand office-support technical services across basic, intermediate, and specialized service lots, with up to three contracts planned.

Quebec > Sûreté du Québec


General
Open
20166943
Oct 09, 2026 12:00 PM
Sep 03, 2026 12:00 PM
3 years
Request for Proposal (RFP)
State
Ask AI about this solicitation
Original Solicitation Links
Contact
jeanluc.menard@surete.qc.ca
+14388815271
1703 Rue Parthenais, Montreal, QC, Canada
Description

Sûreté du Québec is seeking technical services supporting office operations under three lots: basic services, intermediate services, and specialized services. The specific services or work will be defined through execution requests issued to the selected service providers. The procurement is intended to establish up to three on-demand service contracts. Providers may submit proposals for one or multiple lots, and eligible, compliant providers will be ranked for each lot based on their bid amounts. The estimated contract period is 36 months.

Classification Codes
NAICS541519Other Computer Related Services
PSCDE01Support services for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, and printer support. A/V and VTC includes support services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Printer support includes Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy).
Smart Codes
it support servicesdesktop support servicestechnical help desk services
Specifications
Service Only
Timeline
Sep 3, 2026-Publication Date
Oct 9, 2026-Closing Date
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